This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...
Zultys vs Cyclix Networks
Compare Zultys vs Cyclix Networks. Find out whether Zultys or Cyclix Networks is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Zultys and Cyclix Networks and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 4 Reviews
- 2 Reviews
Zultys has been voted one of the top VoIP service providers in the business. Offering up high quality products and services at low prices, Zultys has proven to be a great competitor in the industry.
The 21st century has no shortage of new technologies saturating the market. Even with all the innovation that’s occurred within the past few decades and fierce competition, Cyclix Networks emerged as a leading telecommunications firm that...
- Business-Connect - $17.95
- Enterprise Plan - $0.02
- SIP Trunk Plan - $24.00
Users Average Rating
Recent User Reviews
Our company specialized in smaller "key system" units until we were approached by two 100+ user clients to provide system, installation and support services. After researching available VOIP PBX vendors solutions, Zultys was an easy choice. After several years and multiple deployments, Zultys remains the right choice. Zultys is amazingly open to dealer feedback and development in helping us to meet and exceed customer's expecations. Bill Rakowitz General Manager Ganado Telephone Company
My company, Team One Solutions, Inc. has been providing IP PBX solutions to the SMB market for over 7 years. Our management team has over 75 yrs of telephony experience with most major manufacturers including Nortel, ShoreTel, NEC, Siemens, and many others. We became Zultys resellers in 2005 after an extensive search for the best total solution IP PBX manufacturer. Zultys has delivered even more than we expected. The Zultys MX product line offers all of the advantages of a SIP based, open standards VoIP solution with none of the downsides of generic server based, Asterisk, "Heathkit" VoIP systems that are littering the marketplace. Zultys offers enterprise class solutions like 1 unified communications, CRM, call recording and archiving, seamless multi-site integration, connectivity to all classes of network services from analog to SIP trunking, high volume voice and web conferencing, and a world-class user and admin interface. And they do this in a single box, not 4 or 5 or more separate servers that most of the competition (see Cisco, ShoreTel, and others) requires. And, the product scales from 20 users to 10,000. We have found Zultys to be our best VoIP partner. They stand behind their product, they are responsive, nimble, and are constantly improving the product line. Most importantly everyone of our Zultys end user clients have told us that they are not just happy with their buying decision, but that they got more than they expected. Paul Svec
This review comes from a global operation with over 1000 employees and over 60 locations in the USA and Canada. We used Cyclix redundant SIP Trunk product which simplified our VoIP Enterprise Solution. We've managed VoIP phone systems since the early 2000's when they were first being introduced. We slowly transitioned from PRI/T1 technology to SIP with Cyclix over the years with a near flawless transition. Voice quality never suffered. As always with any transition we did have some hurdles or incompatibilities but the Cyclix support engineering staff helped resolve and even provide guidance to our integrator. I would highly recommend Cyclix to any Small to Medium sized business looking for SIP Trunk Solutions or Hosted solutions.
I've been involved in every step of the process of replacing a myriad of phone systems that we maintain between about 18 sites. We wanted a unified solution for all our locations regardless of state lines and network capabilities. Cyclix has taken care of that in spades. We're operating multiple voip lines on 1mbps pipes over VPN tunnels and the quality of the audio is still there! Our old phone bill has already gone down enough to cover 2/3rds of what we pay for our new service and there are still multiple lines to cut over from the old vendor that would more than cover the cost of monthly operations. Support is readily available and dedicated to making sure problems get solved while you're on the phone, not during a callback when it gets escalated to a higher level technician. All tiers of support are pleasant and knowledgeable at their level of proficiency. I'm not quite sure the feature set would be capable enough for an enterprise grade operation but you'd probably be running your own in house system at that point anyway. For an SMB company, everything you'd need is available and running out of the gate. The only issues I have at the moment are with phone quality and training. The Polycoms we've received seem to have a higher than normal failure rate but we've received replacement devices promptly and they come preconfigured. Your mileage may vary, but it might be worth considering using a Cisco phone system to get a more stable desk set. The training program was recently designed and could use some work. I think once they get the kinks worked out, there could be a lot of benefit there, but it's not quite up to snuff yet. It's also worth noting that we haven't had a single service outage during our time with them. Overall I'm very pleased with our service and would definitely chose them again for our phone system.