In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
VYLmedia vs Cyclix Networks
Compare VYLmedia vs Cyclix Networks. Find out whether VYLmedia or Cyclix Networks is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of VYLmedia and Cyclix Networks and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 21 Reviews
- 3 Reviews
Overview:
VYLmedia strives to provide the highest quality residential VoIP phone service with the best possible features and services at the best possible price. VYLmedia offers its customes products such as VoIP adapters, local phone numbers, and a...
The 21st century has no shortage of new technologies saturating the market. Even with all the innovation that’s occurred within the past few decades and fierce competition, Cyclix Networks emerged as a leading telecommunications firm that...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2006
- Website: Cyclix Networks
- Headquarters Country: USA
- Founder Year: 2005
Plans Available*
- N/A
- Business-Connect - $17.95
- Enterprise Plan - $0.02
- SIP Trunk Plan - $24.00
Users Average Rating
Recent User Reviews
Been with these guys over 2 years now. was a hassle getting signed up, for porting my number, but did it because of the price. Had issues over the years, all of a sudden, phone will not connect. Dial out, wait 40-60 seconds, and if lucky, would connect, but most times would not. Their last 'solution' to this was to press # when finished dialing the numbers. Several times (including today) dial an 800# (800, 888, 866, whatever), and get a fast busy signal. Dial same number from cell, works fine. Called in to their number, told them the problem, they transfer me to tech support. wait, wait, wait... get a person, give them my number THREE Times, then they say - oh, we are not authorized to help on your account, you need to call customer service. UGH!!!!! So, I call back, and these people never identify themselves, tell him the problem, and the gyuy answering the phone basically is a go-between to tech support, because they are all 'busy'... but none of them are working on the issue causing me grief, as I try to call into a WORK meeting via 800#..... Then he wasnt me to leave a message, and a call-back number. Well, if I cannot dial 800# out, how do I even know if incoming calls are working?? This is one in a long line of problems I';ve had with these guys, but switching and keeping my number is such a hassle, I put up with their crap, because of the low rate. After today? NO MORE!!! Moving on to a more reliable company. Oh, and after all the issues I've had with them, and communicated, you would THINK they would at least have offered me a discount on my service? WRONG. They did however DOUBLE CHARGE me one month... requiring me to call in and fight with them to get my billing straight.
I've had Vylmedia's service in my home for a while and have been very pleased. I just got rid of my office phone system and converted to their service where they host the phone system for you. There were a few configuration changes they had to make but everything went much smoother than I expected. I'll post again in a few months to update how its going. So far, I'm very happy with the decision.
We are a medical office who used Ring Central. After time we realized we needed to expand. After shopping around we found Cyclix and everything was great ever since we start our process. They helped us every single step of the way and were very dedicated. The system has been functional for some time. The best part was the transition, we did not even realized it happened! We are happy with their fax system. It was the main reason for us to switch due to lost faxes with Ring Central. The call clarity is great. The pricing is amazing. I cannot say enough about the staff, especially Emily, she has been helping our company an immense amount with us fine tuning the system the way we need it to function at an efficient pace.
This review comes from a global operation with over 1000 employees and over 60 locations in the USA and Canada. We used Cyclix redundant SIP Trunk product which simplified our VoIP Enterprise Solution. We've managed VoIP phone systems since the early 2000's when they were first being introduced. We slowly transitioned from PRI/T1 technology to SIP with Cyclix over the years with a near flawless transition. Voice quality never suffered. As always with any transition we did have some hurdles or incompatibilities but the Cyclix support engineering staff helped resolve and even provide guidance to our integrator. I would highly recommend Cyclix to any Small to Medium sized business looking for SIP Trunk Solutions or Hosted solutions.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
