Your business phone number is one of the easiest ways your workers, partners, and customers can contact and reach you. Once you have already established your business identity using your current...
Vonage vs Cyclix Networks
Compare Vonage vs Cyclix Networks. Find out whether Vonage or Cyclix Networks is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Vonage and Cyclix Networks and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 21 Reviews
- 1 Reviews
An established name in the telecommunications industry, Vonage provides powerful residential VoIP services that are affordable and easy to set up. They offer four home phone plans that are flexible and loaded with all the right features to let...
The 21st century has no shortage of new technologies saturating the market. Even with all the innovation that’s occurred within the past few decades and fierce competition, Cyclix Networks emerged as a leading telecommunications firm that...
- Vonage North America - $9.99
- Vonage U.S. & Canada 400 - $12.99
- Vonage World - $9.99
- Business-Connect - $17.95
- Enterprise Plan - $0.02
- SIP Trunk Plan - $24.00
Users Average Rating
Recent User Reviews
I have been a Vonage Customer since 2007. I worked as a civilian for the Department of the Navy when I purchased Vonage and have taken my Vonage module everywhere I have worked/lived both in the U. S. and overseas. I have retired in Lima, Peru and I can tell you Vonage has been a great product/service from day one! My last 3 years working for DoN, I lived in East Africa and it was great to be able to have my wife and friends contact me, as well as myself contacting them, with the same clarity as though we were next door to each other. Anytime I've wanted to change a Service Plan, only a couple of times, the Vonage Customer Service Personnel have been outstanding. A+ service! Frankly, I cannot imagine why anyone working abroad would not purchase Vonage as their phone service. I have used Vonage in overseas areas where the internet connectivity was no more than 1 meg and still the transmissions can through as though the people I was talking to were across the street.
I signed up Vonage Business when starting my own law firm. I needed a main line, two extensions, and a conference bridge. Vonage Business provided me with two phones at no cost (a special was running), and the customer service when I needed help with the set-up was excellent! I have been a satisfied customer since January 2014. The law firm I was with prior to starting my firm also used Vonage Business (formerly Vocalocity). I share office space (and Internet access) with another small law firm that uses Ring Central and the amount of problems they have with their phone service (dropped calls, endless can you here me now? moments, etc.) just makes me shake my head. I keep telling them that I am sure Vonage Business would make it easy for them to switch! I do wish that the conference bridge had a prompt for people to announce themselves when joining the call but other than that I am completely satisfied!
I've been involved in every step of the process of replacing a myriad of phone systems that we maintain between about 18 sites. We wanted a unified solution for all our locations regardless of state lines and network capabilities. Cyclix has taken care of that in spades. We're operating multiple voip lines on 1mbps pipes over VPN tunnels and the quality of the audio is still there! Our old phone bill has already gone down enough to cover 2/3rds of what we pay for our new service and there are still multiple lines to cut over from the old vendor that would more than cover the cost of monthly operations. Support is readily available and dedicated to making sure problems get solved while you're on the phone, not during a callback when it gets escalated to a higher level technician. All tiers of support are pleasant and knowledgeable at their level of proficiency. I'm not quite sure the feature set would be capable enough for an enterprise grade operation but you'd probably be running your own in house system at that point anyway. For an SMB company, everything you'd need is available and running out of the gate. The only issues I have at the moment are with phone quality and training. The Polycoms we've received seem to have a higher than normal failure rate but we've received replacement devices promptly and they come preconfigured. Your mileage may vary, but it might be worth considering using a Cisco phone system to get a more stable desk set. The training program was recently designed and could use some work. I think once they get the kinks worked out, there could be a lot of benefit there, but it's not quite up to snuff yet. It's also worth noting that we haven't had a single service outage during our time with them. Overall I'm very pleased with our service and would definitely chose them again for our phone system.