voip.ms vs Cyclix Networks
Compare voip.ms vs Cyclix Networks. Find out whether voip.ms or Cyclix Networks is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of voip.ms and Cyclix Networks and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 19 Reviews
- 1 Reviews
Voip.ms is a wholesale VoIP provider that offers call origination and termination throughout the United States, Canada, and select international locations. Voip.ms has various server locations throughout the world, with low calling rates and free...
The 21st century has no shortage of new technologies saturating the market. Even with all the innovation that’s occurred within the past few decades and fierce competition, Cyclix Networks emerged as a leading telecommunications firm that...
- Business-Connect - $17.95
- Enterprise Plan - $0.02
- SIP Trunk Plan - $24.00
Users Average Rating
Recent User Reviews
Been using voip.ms for 5 yrs - no issues other than an the odd re-set of carrier server and then my service is back online. Haven't had service for 2 days now. Voip.ms website for config is "this site can't be reached" on Google search. Has Voip.ms gone under/out of business? How do I get my DID number back from them? Anybody have any thoughts? SOL for the moment
VoiP.ms was recommended to me by our telephone vendor. Reasonable price - although we had to prepay with a credit card for the service; did what we needed it to do. Had the service for several months when we decided that we didn't need it any longer. We hadn't used up all of the prepaid amount, so I contacted them about cancelling the account and getting a refund. I was informed that the refund couldn't be processed to the credit card, because the payment was "too long ago". They asked for a PayPal address. I explained that I don't have one, and they said that a paper check would have to be issued. I had no problem with that, and we cancelled the DID number. Here we are, 3 months later. I am STILL waiting on my refund check. When I contact them, all I am told is that, it takes time, and that they can't assure an ETA. I've been told multiple times that it has been escalated, but there are no updates. I've been told to wait for them to contact me back. Which they never do. I have had to initiate every communication. I'll also be posting this review on the BBB website.
I've been involved in every step of the process of replacing a myriad of phone systems that we maintain between about 18 sites. We wanted a unified solution for all our locations regardless of state lines and network capabilities. Cyclix has taken care of that in spades. We're operating multiple voip lines on 1mbps pipes over VPN tunnels and the quality of the audio is still there! Our old phone bill has already gone down enough to cover 2/3rds of what we pay for our new service and there are still multiple lines to cut over from the old vendor that would more than cover the cost of monthly operations. Support is readily available and dedicated to making sure problems get solved while you're on the phone, not during a callback when it gets escalated to a higher level technician. All tiers of support are pleasant and knowledgeable at their level of proficiency. I'm not quite sure the feature set would be capable enough for an enterprise grade operation but you'd probably be running your own in house system at that point anyway. For an SMB company, everything you'd need is available and running out of the gate. The only issues I have at the moment are with phone quality and training. The Polycoms we've received seem to have a higher than normal failure rate but we've received replacement devices promptly and they come preconfigured. Your mileage may vary, but it might be worth considering using a Cisco phone system to get a more stable desk set. The training program was recently designed and could use some work. I think once they get the kinks worked out, there could be a lot of benefit there, but it's not quite up to snuff yet. It's also worth noting that we haven't had a single service outage during our time with them. Overall I'm very pleased with our service and would definitely chose them again for our phone system.