ViaTalk vs Cyclix Networks

Compare ViaTalk vs Cyclix Networks. Find out whether ViaTalk or Cyclix Networks is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ViaTalk and Cyclix Networks and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 7 Reviews
  • 1 Reviews
3.8
5

Overview:

ViaTalk is one of the front runners in residential VoIP service. With its flexibile plans and ease of use, ViaTalk can provide top-notch VoIP service to just about everyone: expert to novice.

ViaTalk’s plans usually start at very low price...

The 21st century has no shortage of new technologies saturating the market. Even with all the innovation that’s occurred within the past few decades and fierce competition, Cyclix Networks emerged as a leading telecommunications firm that...

Provider Info

  • Website: viatalk.com
  • Headquater Country: United States
  • Founder Year: 2003

Plans Available*

  • N/A
  • Business-Connect - $17.95
  • Enterprise Plan - $0.02
  • SIP Trunk Plan - $24.00

Users Average Rating

Recent User Reviews

Customer Service is terrible. The voice quality is very poor and low volume. Try to cancel the service and you will become the enemy. You will get your money back prorated for the months used. You will get answer if you ask for an explanation on the refund. I do not recommend this company at any price. Find a good company with a good service and good vice with a good volume.

americaneagle January 12th, 2017

The pricing is good, call quality is ok, but good enough for phone service. They have some cool features that you can set up using the internet control panel. The big issue is the continuing problems with incoming calls. They just can't seem to get the system to work right for any length of time.  

fireman_bob December 22nd, 2011

I've been involved in every step of the process of replacing a myriad of phone systems that we maintain between about 18 sites. We wanted a unified solution for all our locations regardless of state lines and network capabilities. Cyclix has taken care of that in spades. We're operating multiple voip lines on 1mbps pipes over VPN tunnels and the quality of the audio is still there! Our old phone bill has already gone down enough to cover 2/3rds of what we pay for our new service and there are still multiple lines to cut over from the old vendor that would more than cover the cost of monthly operations. Support is readily available and dedicated to making sure problems get solved while you're on the phone, not during a callback when it gets escalated to a higher level technician. All tiers of support are pleasant and knowledgeable at their level of proficiency. I'm not quite sure the feature set would be capable enough for an enterprise grade operation but you'd probably be running your own in house system at that point anyway. For an SMB company, everything you'd need is available and running out of the gate. The only issues I have at the moment are with phone quality and training. The Polycoms we've received seem to have a higher than normal failure rate but we've received replacement devices promptly and they come preconfigured. Your mileage may vary, but it might be worth considering using a Cisco phone system to get a more stable desk set. The training program was recently designed and could use some work. I think once they get the kinks worked out, there could be a lot of benefit there, but it's not quite up to snuff yet. It's also worth noting that we haven't had a single service outage during our time with them. Overall I'm very pleased with our service and would definitely chose them again for our phone system.

smjohnson June 25th, 2018
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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