Verizon vs Cyclix Networks
Compare Verizon vs Cyclix Networks. Find out whether Verizon or Cyclix Networks is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Verizon and Cyclix Networks and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 2 Reviews
Verizon, America’s largest wireless provider, is moving over to ‘landlines’ and VoIP technology. Verizon offers a variety of plans, for business phone systems and home phone users. There’s usually a discount if you add Verizon home phone service...
The 21st century has no shortage of new technologies saturating the market. Even with all the innovation that’s occurred within the past few decades and fierce competition, Cyclix Networks emerged as a leading telecommunications firm that...
- Headquater Country:
- Founder Year: 1990
- Website: Cyclix Networks
- Headquater Country: USA
- Founder Year: 2005
- Business-Connect - $17.95
- Enterprise Plan - $0.02
- SIP Trunk Plan - $24.00
Users Average Rating
Recent User Reviews
i have had my two bussiness phones with verizon forever i always pay my bill long before due days before due date i have never been late !!! one day my phones are shut off my building is a secured property with alarms & hold up i find out verizon shut my service off so i have to call in to schedual new service lines.. 4 hours later i had figured out on my own what happened call in to verizon to get my phone service turned back on,,,call customer service they say its my fault for not schedualing new service lines this is how verizon treats there paying customers this is bad ,,bad bussiess bad ,,bad service,,
I had switched over to VoIP for my business to save money on my phone bills. I regret having switched as the network is unreliable, the quality is poor, and we're having to use our cell phones to call customers back as they can't hear you! It has been very frustrating for my staff who have had to call customer service numerous times (not a quick call either) with complaints of all or some phones being down, or the sound quality being poor. I would not recommend any business to switch to this service!
This review comes from a global operation with over 1000 employees and over 60 locations in the USA and Canada. We used Cyclix redundant SIP Trunk product which simplified our VoIP Enterprise Solution. We've managed VoIP phone systems since the early 2000's when they were first being introduced. We slowly transitioned from PRI/T1 technology to SIP with Cyclix over the years with a near flawless transition. Voice quality never suffered. As always with any transition we did have some hurdles or incompatibilities but the Cyclix support engineering staff helped resolve and even provide guidance to our integrator. I would highly recommend Cyclix to any Small to Medium sized business looking for SIP Trunk Solutions or Hosted solutions.
I've been involved in every step of the process of replacing a myriad of phone systems that we maintain between about 18 sites. We wanted a unified solution for all our locations regardless of state lines and network capabilities. Cyclix has taken care of that in spades. We're operating multiple voip lines on 1mbps pipes over VPN tunnels and the quality of the audio is still there! Our old phone bill has already gone down enough to cover 2/3rds of what we pay for our new service and there are still multiple lines to cut over from the old vendor that would more than cover the cost of monthly operations. Support is readily available and dedicated to making sure problems get solved while you're on the phone, not during a callback when it gets escalated to a higher level technician. All tiers of support are pleasant and knowledgeable at their level of proficiency. I'm not quite sure the feature set would be capable enough for an enterprise grade operation but you'd probably be running your own in house system at that point anyway. For an SMB company, everything you'd need is available and running out of the gate. The only issues I have at the moment are with phone quality and training. The Polycoms we've received seem to have a higher than normal failure rate but we've received replacement devices promptly and they come preconfigured. Your mileage may vary, but it might be worth considering using a Cisco phone system to get a more stable desk set. The training program was recently designed and could use some work. I think once they get the kinks worked out, there could be a lot of benefit there, but it's not quite up to snuff yet. It's also worth noting that we haven't had a single service outage during our time with them. Overall I'm very pleased with our service and would definitely chose them again for our phone system.