In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
US LEC vs Cyclix Networks
Compare US LEC vs Cyclix Networks. Find out whether US LEC or Cyclix Networks is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of US LEC and Cyclix Networks and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
Overview:
US LEC VoIP provider
The 21st century has no shortage of new technologies saturating the market. Even with all the innovation that’s occurred within the past few decades and fierce competition, Cyclix Networks emerged as a leading telecommunications firm that...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2006
- Website: Cyclix Networks
- Headquarters Country: USA
- Founder Year: 2005
Plans Available*
- N/A
- Business-Connect - $17.95
- Enterprise Plan - $0.02
- SIP Trunk Plan - $24.00
Users Average Rating
Recent User Reviews
I have used USLEC for the past 3 years. the connection is reliable. Their customer service is great! I only face an occasional long hold time. Their additional services are amazing. You can change your standard T1 over to a VoIP connection. They offer any type of hosting you could want, including system backups. We have multiple locations, so they offer MPLS virtual VPNs between all of our remote sites. Try calling any bell companies and get better support. It will not happen.
US LEC is without question the WORST company I've ever worked with when it comes to customer service. EVERYTIME I try and get help they always say that no one is available, will create a trouble ticket and will have someone call me back. Not once has anyone EVER called me back and the company I work for that uses them has been with them for 2 years. The last time I tried to get tech support they couldn't even find my account or web domain! They are the absolute worst.
We are a medical office who used Ring Central. After time we realized we needed to expand. After shopping around we found Cyclix and everything was great ever since we start our process. They helped us every single step of the way and were very dedicated. The system has been functional for some time. The best part was the transition, we did not even realized it happened! We are happy with their fax system. It was the main reason for us to switch due to lost faxes with Ring Central. The call clarity is great. The pricing is amazing. I cannot say enough about the staff, especially Emily, she has been helping our company an immense amount with us fine tuning the system the way we need it to function at an efficient pace.
This review comes from a global operation with over 1000 employees and over 60 locations in the USA and Canada. We used Cyclix redundant SIP Trunk product which simplified our VoIP Enterprise Solution. We've managed VoIP phone systems since the early 2000's when they were first being introduced. We slowly transitioned from PRI/T1 technology to SIP with Cyclix over the years with a near flawless transition. Voice quality never suffered. As always with any transition we did have some hurdles or incompatibilities but the Cyclix support engineering staff helped resolve and even provide guidance to our integrator. I would highly recommend Cyclix to any Small to Medium sized business looking for SIP Trunk Solutions or Hosted solutions.