Qwest vs Cyclix Networks

Compare Qwest vs Cyclix Networks. Find out whether Qwest or Cyclix Networks is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Qwest and Cyclix Networks and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 2 Reviews
  • 1 Reviews
3.1
5

Overview:

Looking for high-quality, reliable business communication service? Qwest offers their clients very high-end and sophisticated business and residential VoIP solutions to help their customers' businesses grow and evolve. Use the best technology in...

The 21st century has no shortage of new technologies saturating the market. Even with all the innovation that’s occurred within the past few decades and fierce competition, Cyclix Networks emerged as a leading telecommunications firm that...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 2002

Plans Available*

  • N/A
  • Business-Connect - $17.95
  • Enterprise Plan - $0.02
  • SIP Trunk Plan - $24.00

Users Average Rating

Recent User Reviews

Now that my Qwest phone service is finally activated, it's great. Call quality is fantastic! Reliability is pretty good - I've had one dropped call and that was talking to a cell phone, so I'm not sure who's fault that was. And now for the bad news: it took 3.5 weeks for my phone to be activated! Unbelievable, it's software, people! And I didn't even port a number over, I was assigned a number from Qwest. Honestly how hard is it to set up a new account? Luckily I hadn't cancelled my old voip service yet. Custer Service was fast and friendly, but can't really do anything about it other than to say "Phone activation can take up to 30 days." Oh, and 4 weeks after initial ordering I still can't set up my account online. Sure would like to do that... Bottom line, Qwest is offering a pretty great voip service for a fantastic price IMO. But you'll have to be patient and wait about a month for activation. Is it worth the wait?

scotto May 22nd, 2009

We just began qwest one flex plan and have basically had problems the whole time.  Most have been the typical startup problems, but the worst one is the poor voice quality.  We get significant calls with only one way audio (meaning you can hear the person on the other end but they can't hear you or vice versa).  Qwest at first seemed keen to fix this, but as of late is just giving the excuse that they cannot reproduce it well enough to fix it.  Obviously this is a deal killer, as our 'C' suite is almost embarrassed to answer their phones for fear of it being an important client.  I just don't think the Qwest techs know enough about this stuff to really get a system up and working...their debugging seems to be limited to just checking the router for any errors and they know nothing about the Cisco equipment.  I would go with someone else.

lwm July 30th, 2008

I've been involved in every step of the process of replacing a myriad of phone systems that we maintain between about 18 sites. We wanted a unified solution for all our locations regardless of state lines and network capabilities. Cyclix has taken care of that in spades. We're operating multiple voip lines on 1mbps pipes over VPN tunnels and the quality of the audio is still there! Our old phone bill has already gone down enough to cover 2/3rds of what we pay for our new service and there are still multiple lines to cut over from the old vendor that would more than cover the cost of monthly operations. Support is readily available and dedicated to making sure problems get solved while you're on the phone, not during a callback when it gets escalated to a higher level technician. All tiers of support are pleasant and knowledgeable at their level of proficiency. I'm not quite sure the feature set would be capable enough for an enterprise grade operation but you'd probably be running your own in house system at that point anyway. For an SMB company, everything you'd need is available and running out of the gate. The only issues I have at the moment are with phone quality and training. The Polycoms we've received seem to have a higher than normal failure rate but we've received replacement devices promptly and they come preconfigured. Your mileage may vary, but it might be worth considering using a Cisco phone system to get a more stable desk set. The training program was recently designed and could use some work. I think once they get the kinks worked out, there could be a lot of benefit there, but it's not quite up to snuff yet. It's also worth noting that we haven't had a single service outage during our time with them. Overall I'm very pleased with our service and would definitely chose them again for our phone system.

smjohnson June 25th, 2018
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

onsip logo
5
OnSIP

In the world of cutting the cord and simplifying everything, OnSip has nailed it! they make everything incredibly easy and streamline to switch over...

July 30th, 2018 - spectacular
voipo logo
4
VoIPo

I was with Vonage Residential (another VOIP provider) for several years and loved the sound quality and features that came with the service, but the...

July 27th, 2018 - Alvin727

Most Recent Blog Posts

businessman using a voip phone
7 Simple Steps to a Successful Business Phone Number Po...

Your business phone number is one of the easiest ways your workers, partners, and customers can contact and reach you. Once you have already established your business identity using your current...

Aug 08, 2018
voip phone and headphone in office
This Month in Telecom: July 2018

This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...

Jul 31, 2018