Customers want and expect exceptional services from every brand interaction. This is why today’s contact centers are helping businesses across the world deliver excellent customer experiences to...
Jive VoIP vs Cyclix Networks
Compare Jive VoIP vs Cyclix Networks. Find out whether Jive VoIP or Cyclix Networks is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Jive VoIP and Cyclix Networks and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 239 Reviews
- 3 Reviews
Jive Communications offers reliable and enterprise-grade communication technologies (including Hosted VoIP and Unified Communications) to a wide range of businesses and organizations. With a full suite of advanced telephony features and five...
The 21st century has no shortage of new technologies saturating the market. Even with all the innovation that’s occurred within the past few decades and fierce competition, Cyclix Networks emerged as a leading telecommunications firm that...
- Jive Small Business Plan Tier 1 - $29.95
- Jive Small Business Plan Tier 2 - $25.95
- Jive Small Business Tier 3 - $23.95
- Jive Small Business Tier 4 - $21.95
- Jive Small Business Tier 5 - $19.95
- Business-Connect - $17.95
- Enterprise Plan - $0.02
- SIP Trunk Plan - $24.00
Users Average Rating
Recent User Reviews
Jive was a breeze to set up. In the 6 months we've had Jive as our phone system, we haven't had any issues or outages. Much appreciated after having problems with previous providers using Voip.
If you work for a company that has any sort of multi-line phone network and you have ever wondered how it all works, this service does just that. It allows so much flexibility whether you are directing multiple phone numbers to one receptionist or if you need to make sure several agents only receive calls from specific lines of business. Other systems I have worked with require a complex combination of button presses and codes and sometimes that still doesn't work how you hope. With Jive, you get to lay out exactly how the calls are supposed to route and flow. You are given a blank window with lots of options. You can physically take the different buttons and place them and route them from one to the next. Each button generally has additional settings down to the way the caller ID shows up when coming in from a certain line, to the type of hold music they will hear while waiting for you to answer. I appreciate the flexibility for any office type that this will offer.
We are a medical office who used Ring Central. After time we realized we needed to expand. After shopping around we found Cyclix and everything was great ever since we start our process. They helped us every single step of the way and were very dedicated. The system has been functional for some time. The best part was the transition, we did not even realized it happened! We are happy with their fax system. It was the main reason for us to switch due to lost faxes with Ring Central. The call clarity is great. The pricing is amazing. I cannot say enough about the staff, especially Emily, she has been helping our company an immense amount with us fine tuning the system the way we need it to function at an efficient pace.
This review comes from a global operation with over 1000 employees and over 60 locations in the USA and Canada. We used Cyclix redundant SIP Trunk product which simplified our VoIP Enterprise Solution. We've managed VoIP phone systems since the early 2000's when they were first being introduced. We slowly transitioned from PRI/T1 technology to SIP with Cyclix over the years with a near flawless transition. Voice quality never suffered. As always with any transition we did have some hurdles or incompatibilities but the Cyclix support engineering staff helped resolve and even provide guidance to our integrator. I would highly recommend Cyclix to any Small to Medium sized business looking for SIP Trunk Solutions or Hosted solutions.