In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
FonAngle vs Cyclix Networks
Compare FonAngle vs Cyclix Networks. Find out whether FonAngle or Cyclix Networks is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of FonAngle and Cyclix Networks and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 23 Reviews
- 3 Reviews
Overview:
It's time to free yourself with FonAngle's Hosted Office Phone System (HoPs) - a unified communication solution that your business can depend on. HoPs is a carrier-grade phone system that combines the most advanced communication tools to simplify...
The 21st century has no shortage of new technologies saturating the market. Even with all the innovation that’s occurred within the past few decades and fierce competition, Cyclix Networks emerged as a leading telecommunications firm that...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 1990
- Website: Cyclix Networks
- Headquarters Country: USA
- Founder Year: 2005
Plans Available*
- FonAngle Hosted Office Phone System Corporate Plan - $19.95
- FonAngle Hosted Office Phone System Professional Plan - $14.95
- Business-Connect - $17.95
- Enterprise Plan - $0.02
- SIP Trunk Plan - $24.00
Users Average Rating
Recent User Reviews
In a "Need it Now" technological world, there is no room for poor customer service and unqualified representation. My company had many issues with FonAngle, mostly, the fact that anytime our Tech Support wanted to talk to FonAngle tech support, it was like we had just asked to meet with The Pope. We had to e-mail someone, every time, anytime we had an issue. Every time I picked up the phone, I received a run-around telling me that I had to e-mail my issue to a generic email and wait for a response. Who has time to wait? Who has a Tech Support number, that only directs you to submit an e-mail. I digress.. The main issue with FonAngle is their horrible customer service. When we tried to get better customer service, they actually told my company to look for better service elsewhere. So we did. And I must tell you, Jive.Com has been amazing.
The support has been very good. Our representative has been responsive and has kept me informed as to progress on the issue we had, which was something FonAngle had not encountered before. He arranged a time with me that was convenient to spend - only about 10 minutes total - to correct the problem on each of our devices. He went the extra mile and restored some data that normally we, as the client, may have been asked to do. He saved us time and more aggravation. In addition, I had a question re billing which he immediately forwarded to billing. The billing rep answered within minutes via email.
We are a medical office who used Ring Central. After time we realized we needed to expand. After shopping around we found Cyclix and everything was great ever since we start our process. They helped us every single step of the way and were very dedicated. The system has been functional for some time. The best part was the transition, we did not even realized it happened! We are happy with their fax system. It was the main reason for us to switch due to lost faxes with Ring Central. The call clarity is great. The pricing is amazing. I cannot say enough about the staff, especially Emily, she has been helping our company an immense amount with us fine tuning the system the way we need it to function at an efficient pace.
This review comes from a global operation with over 1000 employees and over 60 locations in the USA and Canada. We used Cyclix redundant SIP Trunk product which simplified our VoIP Enterprise Solution. We've managed VoIP phone systems since the early 2000's when they were first being introduced. We slowly transitioned from PRI/T1 technology to SIP with Cyclix over the years with a near flawless transition. Voice quality never suffered. As always with any transition we did have some hurdles or incompatibilities but the Cyclix support engineering staff helped resolve and even provide guidance to our integrator. I would highly recommend Cyclix to any Small to Medium sized business looking for SIP Trunk Solutions or Hosted solutions.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
