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ContactTel vs NexBoom

Compare ContactTel vs NexBoom. Find out whether ContactTel or NexBoom is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ContactTel and NexBoom and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 1 Reviews
  • 0 Reviews
1.2
0

Overview:

ContactTel is an award-winning VoIP provider that offers your business a variety of plan options to suit your company’s needs. ContactTel’s plans include a variety of features including voicemail, conference, call forwarding, music on hold and...

The NexBoom ATA (Analog Telephone Adaptor) brings traditional telephones to the networked world. It is a handset-to-Ethernet adaptor that interfaces regular analog...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 2005
  • Website:
  • Headquater Country:
  • Founder Year: 2004

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

We signed up for this service; our router was a Linksys SPA3102 (brand new).  They could not get the phone to ring, and we could not receive incoming calls.  Despite this, they continued to bill us, and after the first attempt to fix our connection, they stopped responding to email.  After 2 weeks, we made the move to Vonage, and after installing our router (which amounted to connecting it), our phone began to ring again and all worked correctly.  We had a balance of nearly $40 with ContactTel, and we asked them to close the account and mail the balance to us, or send it by email money order:  never happened.  That was 8 months ago, and we don't expect to see that money again.  This place is a total rip off.

reesnor May 14th, 2010

Was a Champion customer (they used Level 3 as their backbone) and life was good -- excellent actually. Nexboom took over, no more faxing, no more distinctive ring feature, no more good customer service, people complain to me that when they are ringing me the tone is disruptive, I have plenty of dropped calls now, level 1 tech support is awful, then sit in the que for level two tech support. From what I can disect, Nexboom has Nuvio provide their VoIP service, who contracts out to various backbone providers depending on circumstance. In summary I've put up with it long enough and am switching to Packet 8 as they use Level 3, Inc. for their backbone (like Champion did.)

Anonymous September 24th, 2007

I had service for years with Champion, no problems. Since the Nexboom switch, service quality is horrible, no fax either, and when I canceled service,they continued to charge me for months and finally, when they stopped, charged me a $19.99 disconnect fee after years of service. Please think hard before using nexboom.

Anonymous June 28th, 2007
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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Nextiva

The platform is great and the team that helps get you live is really knowledgeable. They make it all happen smoothly!

October 29th, 2018 - Mothasaim
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1
magicJack

cheap China stuff.....Will not last long....Poor customer service. Why don't they use parts made in the USA?>>>>>>>>>>...

October 24th, 2018 - ed lewis

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