In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
ContactTel vs ClarityTel
Compare ContactTel vs ClarityTel. Find out whether ContactTel or ClarityTel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ContactTel and ClarityTel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 2 Reviews
Overview:
ContactTel is an award-winning VoIP provider that offers your business a variety of plan options to suit your company’s needs. ContactTel’s plans include a variety of features including voicemail, conference, call forwarding, music on hold and...
ClarityTel provides top-of-the-line voice and fax solutions for business, as well as a comprehensive suite of advanced business communication solutions, such as SIP trunking, live answering service, call recording module, and more. Since 2003,...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2005
- Website: claritytel.com
- Headquarters Country: United States
- Founder Year: 2003
Plans Available*
- N/A
- Business VoIP - $19.99
- ClarityTel Auto Attendant - $9.99
- Hosted PBX Seat - $19.99
- Metered SIP Trunk - $9.99
- Unlimited SIP Trunk - $19.99
Users Average Rating
Recent User Reviews
We signed up for this service; our router was a Linksys SPA3102 (brand new). They could not get the phone to ring, and we could not receive incoming calls. Despite this, they continued to bill us, and after the first attempt to fix our connection, they stopped responding to email. After 2 weeks, we made the move to Vonage, and after installing our router (which amounted to connecting it), our phone began to ring again and all worked correctly. We had a balance of nearly $40 with ContactTel, and we asked them to close the account and mail the balance to us, or send it by email money order: never happened. That was 8 months ago, and we don't expect to see that money again. This place is a total rip off.
I transferred approximately 20 accounts to ClarityTel. The process took several months, mainly because the telephone company I transferred from was very uncooperative. Throughout the transition, Derrick stayed on the case and remained completely responsive to my needs and the needs of my customers . This included after hours and weekend attention when necessary. In any introduction of a new technology to customers who are used to doing things a certain way, you're going to have questions and perhaps some misunderstandings. I've got to say that with the intense focus on this block of customers, service disruptions were kept to an absolute minimum. Several years have now passed since the cut over to ClarityTel. As proof of the usefulness of the software along with it's ease of use and functionality I am happy to report that practically all of the customers involved have remained on the service. ClarityTel offers a great service at a very fair price. I am very pleased that I chose to place my customers on their platform. Their systems are highly capable and extremely reliable. I couldn't ask for more.
We switched to ClarityTel after our then-provider went out of business. We're a call center in Buffalo, NY, with 50+ users and so far so good. The price is really one of the best we've seen in our years using different VoIP systems, and we have not yet experienced any drawbacks (it's been 4 months). I would recommend ClarityTel thus far.