In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
CommPeak vs CenturyLink
Compare CommPeak vs CenturyLink. Find out whether CommPeak or CenturyLink is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of CommPeak and CenturyLink and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 27 Reviews
Overview:
CommPeak offers affordable, wholesale VoIP services for all types of businesses.
CommPeak is a leading global provider of communication services. We are here to help your business grow, providing you with the best telecommunication...
CenturyLink is a full-service provider that offers communication solutions for residences as well as small, medium, and enterprise businesses. They can provide customers with solutions for internet, business phone, residential phone, and TV...
Provider Info
- Website: www.commpeak.com
- Headquarters Country: Hong Kong
- Founder Year: 2012
- Website: centurylink.com
- Headquarters Country: United States
- Founder Year: 1981
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
This voip service has SO MANY PROBLEMS its the worst the support are the worst in history of the internet and when i ask for refund they keep closing the ticket and my account manager never on they will make your life hard just so you give up and don't get your money back don't use it stay away they are the worst.
Signed up with commpeak, got all the way through setup, and wanted to clarify the technical route. Then the agent told me that there was a minimum average call duration for the service (despite them offering per-second billing) and that if I didn't meet the average then my service would be cut off. CUT OFF. She tried to debate with me what that meant, but I run a callcenter, I don't have time to mess around with maybes. Suggest staying away from these dishonest people. CommPeak Response to asf342teff235 Apr 02, 2019 We are sorry you feel your experience with CommPeak has been a negative one. Unfortunately, we can’t always accept a large number of calls with too low ACD. Carriers consider this as low-quality traffic and may end up blocking channels. If you’d like to discuss further, please provide our support team with more details at [email protected]. Thanks, CommPeak Team
CenturyLink has the worst customer service of any company that I've ever dealt with. The customer service reps are poorly trained and speak very little to no English and have trouble understanding questions. For a telecom company I'm astonished about how bad their customer service is, they're useless. I'm trying to get a new line run to my new house for home phone landline service and I've been on the phone with them 3 times and transferred to countless reps and none of them could understand and solve my issue. Then I found the link on their website to contact upper management and I contacted them and all they said was that they'd escalate the case to the supervisor and I never got a response back, then I contacted them again 2 more times inquiring about a follow up and I never got a response back. I implore you not to do any business with CenturyLink, their customer service is absurd.
I ordered service for my residence & business, for which they sent boxes but no one ever showed up to install them. TWICE! Therefore the service was never hooked up. I continued on with spectrum. This was in May of 2019 & they have not stopped billing me or harassing me, to date. They are now trying to say I, a senior citizen ordered self install for my home & business. I would have never done that, not in a million years, that's just one of their lies. I have involved the attorney generals office & centurylink keeps saying they have sent labels to return the boxes & that they will credit everything after they get the boxes. They have never sent the labels & I can prove that through photographed daily mail, in my email. While in the middle of trying to settle things through the office of the attorney general, I get a notice that centurylink has turned my account (that I NEVER had)over to a collection agency. Keeping in mind, centurylink gave me until the 24th of march 2020 to send boxes back (without the labels they claim to have sent)in order to receive the credit, but, On March 21st 2020 is when I received the credit threat. So this is their way of working things out, by lying & deceitful actions. How can someone collect on something they NEVER provided & better yet threaten an excellent credit record for something that NEVER took place?? WORST company & customer service EVER!! Almost a whole year of harassment from this company & still have gotten NO where!
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
