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CommPeak vs BroadConnect Telecom
Compare CommPeak vs BroadConnect Telecom. Find out whether CommPeak or BroadConnect Telecom is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of CommPeak and BroadConnect Telecom and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 3 Reviews
CommPeak offers affordable, wholesale VoIP services for all types of businesses.
New CommPeak developments
CommPeak is working developing wholesale SMS origination that will allow you to use your SIP trunking system to send and...
BroadConnect Telecom provides VoIP services which include Hosted PBX, SIP Trunking, Hosted Call Center, Video Conferencing, Business internet, and VoIP equipment. They are a leading VoIP service provider in Canada. BroadConnect offers businesses...
Users Average Rating
Recent User Reviews
We've been with Commpeak for a couple of weeks. Everything worked fine, but suddenly no traffic possible. Commercial issues, pricint went suddenly up and then they just stop your traffice. That is unacceptable. They raised our pricing from 0.009 to 0.3 in one day. We stopped routing through them because this is strange behaviour. So be carefull, they want you to be customer, let you pay your prepaid amount, but then it stops. So, don't upload to much money if you want to use them, use only small amounts. Be aware of sudden price changes and not being able to make any call because of commercial issues. Get a backup connection somewhere else.
We asked for a quote on a phone system for our 2 locations. We do a lot of calling with in the 2 offices and sales agents on the road because of the nature of our business and wanted a solution that was quick to deploy and would run for home, office and mobile workers. Broadconnect telecom provided us with a demo to test with all the features enabled. After testing other systems from other companies we decided to go with BroadConnect and it has been about 5 months and we couldnt be happier. Apart from a couple of downtime episodes, one of which was due to our ISP's problem, we are happy with the service and the solutions provided.
We are a midsize company with a small call center and were sold the BroadConnect hosted solution complete with reporting services. After making it through a very long 3 year contract with BroadConnect, I have have very little that is positive to say about this company. From day one we struggled with call quality and functionality. For a midsize company like ourselves the hosted system they provide is way too locked down to administer effectively and they never were able to provide all the functionality that was promised during the sale of the system. Their helpdesk is not very helpful as on many occasions my network admin knew more about networking than their technicians. At the end of the day while the price is great, the hassles and lack of accountability from this company is not worth the trouble.