In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Broadvox vs Net2Phone
Compare Broadvox vs Net2Phone. Find out whether Broadvox or Net2Phone is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Broadvox and Net2Phone and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 53 Reviews
Overview:
Broadvox is one of the major players in the VoIP market. With enterprise and carrier-level solutions (that means that Broadvox offers wholesale VoIP solutions), Broadvox has the network and services to supply just about anyone with VoIP...
net2phone is a software and services company that offers cloud-based phone systems and business VoIP service. net2phone solutions come with a full suite of high-quality, low-cost VoIP solutions for business, enterprise, and mobile use. The...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2001
- Website: net2phone.com
- Headquarters Country:
- Founder Year: 1996
Plans Available*
- N/A
- - Save 50% off Competitor Pricing + Free Phones - Free Phone Rentals - Free International Calling to 40+ Countries - N/A
Users Average Rating
Recent User Reviews
Broadbox is NOT customer friendly. Recently I attempted to port away a few numbers from them. They like to play games with the porting process. They will deny your port for "invalid address". This happened more than 5 times when I had the correct address. Finally I opened a complaint with the FCC. A lot of times what a carrier will show for a Service Address is NOT the same as the billing address. In this case both the Service Address and Billing Address were they same. They hope you will get tired of fighting them and just give up. This is an on going case that has lasted for about two weeks and I am waiting to hear back from the FCC to the port completion with Broadbox. I will never buy DIDs or service from this company or anyone that resells their services again. They are the worst in my opinion.
I've been a customer for about 6 months now and no big problems. We used a hosted solution from them and I haven't had any issues or trouble with connectivity or call quality.
My phone stopped working, no dial tone, nothing. Contacted Support was on phone for over an hour trying to fix issue. Could not get phone to work and was told to send phone back and they will issue a new one. Two months later on my bill I am charged for phone I returned, first Net2Phone stated I did not return phone, they finally found phone I returned and I figured all was good. Receive my next bill and there is still the charge for phone I returned. Contact Net2Phone to be told they tested phone and it was deemed damaged and they are charging me. I ask for copy of testing they did on phone and to return the phone to me. I was told "THEY CANNOT DO THAT FOR ME" , i CANNOT HAVE PHONE BACK BECAUSE IT IS IN INVENTORY! This is some kind of scam this Company is doing! I have spent hours sending emails and still getting no where. Search for a better Company to do business with, do not trust Net2phone.
The service was not bad, until we had an issue with the cordless phones. They have a very difficult time with simple tasks. (it took them a long string of emails and about 5 people to understand that we needed to replace a broken phone, which took them over a week). After they finally sent us a replacement phone, it would not connect to the existing base. Don't worry, they said they can link in to our computer and sort it all out... before I knew it, none of the cordless phones worked. Now a couple weeks later they have sent us a new base and new cordless phones, but don't have time to call to help set them up. Don't even ask about onsite help, they don't do that. They were quick to send the monthly invoice despite us not having service for half of it.