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Broadvox vs Callture
Compare Broadvox vs Callture. Find out whether Broadvox or Callture is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Broadvox and Callture and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 6 Reviews
Broadvox is one of the major players in the VoIP market. With enterprise and carrier-level solutions (that means that Broadvox offers wholesale VoIP solutions), Broadvox has the network and services to supply just about anyone with VoIP...
Callture is a business and residential VoIP provider that delivers tools and communication services to clients of all sizes. Founded in 2004, they offer excellent prices on business phone services, virtual phone systems, and enhanced toll-free ...
- Headquater Country:
- Founder Year: 2001
- Website: callture.com
- Headquater Country:
- Founder Year: 2004
Users Average Rating
Recent User Reviews
Broadbox is NOT customer friendly. Recently I attempted to port away a few numbers from them. They like to play games with the porting process. They will deny your port for "invalid address". This happened more than 5 times when I had the correct address. Finally I opened a complaint with the FCC. A lot of times what a carrier will show for a Service Address is NOT the same as the billing address. In this case both the Service Address and Billing Address were they same. They hope you will get tired of fighting them and just give up. This is an on going case that has lasted for about two weeks and I am waiting to hear back from the FCC to the port completion with Broadbox. I will never buy DIDs or service from this company or anyone that resells their services again. They are the worst in my opinion.
I've been a customer for about 6 months now and no big problems. We used a hosted solution from them and I haven't had any issues or trouble with connectivity or call quality.
I cancelled the service 5 months ago and they billed me 4 months later for 4 months of unpaid service and while trying to settle the fact that the service had been cancelled they billed me for another month. Make sure when you cancel that you get in writing that it is a final bill and the service has been cancelled because their staff are not reliable!!! Even change your credit card so they can't rebill you.
I've used 3 VoIP companies prior to Callture and I would say Callture is the best by far. Set up was quick and easy. Features included is exactly what I need for my business. The call recoding, hold music and conference bridge was perfect for my small business. I also saved a lot of money each month with them.