In a world where leaders and dominators are determined by how fast the enterprise can gain actionable insights and make knowledge-based decisions, a hybrid network is paramount to arriving first and...
Broadview Networks vs TinCanTalk
Compare Broadview Networks vs TinCanTalk. Find out whether Broadview Networks or TinCanTalk is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Broadview Networks and TinCanTalk and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 31 Reviews
Broadview Networks is a leader in the IP communications field, offering enterprise-grade business VoIP services, consulting and network optimization, and IP and...
TinCanTalk is a residential VoIP service provider that supplies top-quality customer service over a top-quality connection. They state their terms and fees up front and try to keep things simple.
While TinCanTalk's motto is "as simple as...
- Website: www.broadviewnet.com
- Headquater Country:
- Founder Year: 2004
- Headquater Country:
- Founder Year: 2005
Users Average Rating
Recent User Reviews
They were aggressive in pricing my bundled solution to make it attractive to switch from Verizon to their service. Reliability has been horrible though. One of my two circuits is down at least once a month, and this month I've had downtime 3 times already! Sure they provide credits for downtime but that doesn't offset the loss of business when I can't make or receive phone calls. Even if I have to pay a penalty to switch I can't afford not to at this point.
I choose to go with Tin Can Talk primarily for their customer support. When you do a search for VOIP providers, Tin Can Talk is not at the top of the list, and in some cases is not even on the list. However, if you dig a little bit, you will find them and they have excellent reviews! When you call them, they answer. When you email them, they reply. When you have a problem, they solve it. In my opinion, their customer support is second to none. They are not the cheapest (you get what you pay for), do not have the best features (some of which are never used anyway), and their web interface is not the best (but it gets the job done). This is a company that, I believe, truly cares about its customers and will do all they can to solve any problems you may have. They really want their customers to be satisfied. I can not emphasize enough Tin Can Talk's customer support. What good is a product if the company that sells you that product will not support it. I plan to be with them for a long time.
Can not rate this company highly enough. The owners are very proactive, helpful and knowledgeable. You do not have to talk to a machine you get a real live person.