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BBTelsys vs magicJack
Compare BBTelsys vs magicJack. Find out whether BBTelsys or magicJack is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of BBTelsys and magicJack and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 262 Reviews
- Headquater Country:
- Founder Year: 2004
- Website: magicjack.com
- Headquater Country: United States
- Founder Year: 2002
Users Average Rating
Recent User Reviews
I am more than satisfied with my bbtelsys service, the phone service is good, but where you really get your moneys worth is with the customer service. It is a small-medium sized company and they are more than willing to assist you. The phones they supply are very high quality, and durable. Their pricing was also terrific! BBTELSYS also has a web portal where you can log on and change you account settings and voicemails. Great way to tend to your bottom line as it is an instant change. I reccomend BBT for anyone looking to save some money and move away from the giants of telecommunications.
Awful service. We got the MagicJack and the texting did not work on the app. We returned it and there was a problem with the Canadian mail, so it was returned back to us. We spoke to the customer representative and they said they would refund us, so we returned it. Then they would not give us our money back. We sat on hold for hours, literally hours and they would not connect us to a manager to speak with. If they say they have recordings of our conversations, then they should be able to hear THEIR customer representative saying that they would refund us. Terrible company. Texting does not work. Terrible service. Do not waste a moment of your precious time. If I could give 0 stars, I would.
While the service is O.K. when it works, my problem is with billing. In February 2019, I renewed with a three year subscription for my older sister. In July, she received an email saying her subscription was ending, then cam the cut off. I renewed again for one year, Then I went to her email on an account set up just for Magic Jack. There was the thank you for the three year subscription AND the reminder to renew, plus another thanking us for the one year subscription. This happened to me earlier on my account,but I thought I must have been mistaken on the date. Now I know this is a grubby unethical regular practice on the part of Magic Jack. I am turning this over to California Consumer protection. I would recommend anyone else with this issue do the same.