Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability...
BBTelsys vs iTEL Connect
Compare BBTelsys vs iTEL Connect. Find out whether BBTelsys or iTEL Connect is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of BBTelsys and iTEL Connect and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 0 Reviews
iTel Connect is a business VoIP and telecommunications service provider that designs and develops phone solutions for businesses of all sizes. iTel Connect is part of 8x8, a leader in the VoIP telecommunications industry. iTel Connect is a one-...
- Headquater Country:
- Founder Year: 2004
- Website: http://www.itelconnect.co.za/
- Headquater Country:
- Founder Year: 2005
Users Average Rating
Recent User Reviews
I am more than satisfied with my bbtelsys service, the phone service is good, but where you really get your moneys worth is with the customer service. It is a small-medium sized company and they are more than willing to assist you. The phones they supply are very high quality, and durable. Their pricing was also terrific! BBTELSYS also has a web portal where you can log on and change you account settings and voicemails. Great way to tend to your bottom line as it is an instant change. I reccomend BBT for anyone looking to save some money and move away from the giants of telecommunications.
I am happy i only signed a 1 year agreement with them. The core features work just fine, except for forwarding calls...and tech support can't help us with this...won't work. Customer service takes a long time to respond. I am counting the days to switch and came to this site to look for other options...
I am a customer and now a partner with iTEL Connect. After having used, sold and represented several hosted and premise based VOIP systems, I have seen a lot of pitfalls and lack luster services that exist out there. iTEL has a product set that is perfect for the small business. They host my voice, e-mail, and fax, which synchs with my Outlook and my Treo. It has been extremely dependable. Both my company and my customers are extremely satisfied with this product set. So far all of my customers have never had an issue, and several have chosen the product set with the service level agreement. I would highly recommend this product to anyone looking for a dependable solution that will benefit their company.