Atlantic Telecom vs MITEL MiCloud Business
Compare Atlantic Telecom vs MITEL MiCloud Business. Find out whether Atlantic Telecom or MITEL MiCloud Business is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Atlantic Telecom and MITEL MiCloud Business and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 22 Reviews
Serving more than 60 million users in over 100 countries around the world, Mitel is an industry leader in providing business communication solutions. They offer business phone systems, mobile services, collaboration applications, and contact...
- Headquater Country:
- Founder Year: 2003
- Website: mitel.com
- Headquater Country: Canada
- Founder Year: 2001
- MiCloud Office Elite - $29.99
- MiCloud Office Essentials - $19.99
- MiCloud Office Premium - $24.99
- Mitel MiCloud Business Advanced - $20.00
- Mitel MiCloud Business Extension Only - $12.50
- Mitel MiCloud Business Extension Only with Voicemail - $15.00
- Mitel MiCloud Business Lite - $17.50
Users Average Rating
Recent User Reviews
Im a total newbie when it comes to using voip, but i did a lot of reading on the subject. After getting my last phone bill (yes i like to talk) i decided to take the plunge and signed up with atlantic telecom. The sign up process only took about 5 minutes in all and i got all my instructions by email soon after. My box arrived after 3 days (i was told up to 7) and was very pleased with myself after figuring out what to do with the cables. - yes im a female and know nothing about computers and the like. Anyway to cut a long story short i have to say WOW. The call quality is very very good and i love the features i get including voicemail to email - very neat! For $19.99 a month i get unlimited USA / Canada & Europe calls (my mothers in england) and i am just so impressed with the whole thing. I recently found out i can even use my laptop with a phone called x-phone or something like that - its pretty cool too. I have never used anyone else for voip, but im glad i chose the company i did - top marks all around. My account management features are really easy to use and i can log in at anytime to see anything i need to. I kept my phone number for FREE too, no porting. There was no small print or catches that i found with other providers - another big plus for me. With this atlantic telecom, unlimited is unlimited, not limited like vonage
Mitel's Hosted PBX solution has really delivered all the businesses needs. Having a team of employees and contractors who collaborate remotely and customers based throughout South America, this solution has really provided the flexibility that we need.
We have been with Mitel for over 20 years. We had a server based system and the service was always great. We decided to switch to their cloud product so we could move away from the server system. The switch over took months and months with poor attention to the details, constant follow up calls and hours and hours of work on my part correcting the issues created by Mitel support. Follow up meetings were scheduled to work the punch list but the support people never called when they said they would. I had to constantly send emails to get their attention including the managers. When you call support, you will be on hold for a very long time. On one occasion, the phone system went down. I called support and the woman took the information and said she would pass it on to the technical department. She had no idea when the service would be repaired or who would be calling. She was dismissive in her attitude and truly could care less. The system still s needs some tweaking and I am again waiting for support. The final blow is that they started billing me for the system while it was being installed and debugged while I was being billed for the old system. Customer service for the bill was as unwilling to help as the support people. There are plenty of systems out there. I would look into other products.