3CLogic vs MITEL MiCloud Business

Compare 3CLogic vs MITEL MiCloud Business. Find out whether 3CLogic or MITEL MiCloud Business is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 3CLogic and MITEL MiCloud Business and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 1 Reviews
  • 22 Reviews
4.8
4.6

Overview:

If you need to set up a call center, try 3CLogic. 3CLogic offers a variety of call center services to businesses that need to set up and run a contact center or call center. 3CLogic Services ACD IVR Predictive Dialer CRM integration White label...

Serving more than 60 million users in over 100 countries around the world, Mitel is an industry leader in providing business communication solutions. They offer business phone systems, mobile services, collaboration applications, and contact...

Provider Info

  • Website: 3clogic.com
  • Headquater Country:
  • Founder Year: 2011
  • Website: mitel.com
  • Headquater Country: Canada
  • Founder Year: 2001

Plans Available*

  • 3CLogic Cloud Contact Center Solution - N/A
  • MiCloud Office Elite - $29.99
  • MiCloud Office Essentials - $19.99
  • MiCloud Office Premium - $24.99
  • Mitel MiCloud Business Advanced - $20.00
  • Mitel MiCloud Business Extension Only - $12.50
  • Mitel MiCloud Business Extension Only with Voicemail - $15.00
  • Mitel MiCloud Business Lite - $17.50

Users Average Rating

Recent User Reviews

They have an excellent training and support team. It was very easy to learn how to use the system and to train employees on it. They have tons of features which can accomodate all different types of campaigns.

tunscott December 3rd, 2012

Mitel's Hosted PBX solution has really delivered all the businesses needs. Having a team of employees and contractors who collaborate remotely and customers based throughout South America, this solution has really provided the flexibility that we need.

klerocha March 26th, 2015

We have been with Mitel for over 20 years. We had a server based system and the service was always great. We decided to switch to their cloud product so we could move away from the server system. The switch over took months and months with poor attention to the details, constant follow up calls and hours and hours of work on my part correcting the issues created by Mitel support. Follow up meetings were scheduled to work the punch list but the support people never called when they said they would. I had to constantly send emails to get their attention including the managers. When you call support, you will be on hold for a very long time. On one occasion, the phone system went down. I called support and the woman took the information and said she would pass it on to the technical department. She had no idea when the service would be repaired or who would be calling. She was dismissive in her attitude and truly could care less. The system still s needs some tweaking and I am again waiting for support. The final blow is that they started billing me for the system while it was being installed and debugged while I was being billed for the old system. Customer service for the bill was as unwilling to help as the support people. There are plenty of systems out there. I would look into other products.

hglatts February 4th, 2015
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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