VoIP Basics - What is it and How Does It Work?
VoIP is Voice over Internet Protocol. Now we know that the acronym stands for, but what exactly is VoIP? VoIP allows you to make voice phone calls using a broadband Internet connection instead of a regular, old-fashioned phone line. Here are the VoIP Basics.
VoIP converts a voice to a digital signal via the Internet. When calling a traditional phone line, the digital voice signal is changed to a traditional telephone signal. With VoIP, you can make a call from a computer, a VoIP phone, or a regular phone connected to an adapter. Depending on your service provider, you may be able to connect to the Internet to use your VoIP service wirelessly at locations that offer wireless hot spots, such as airports and cafes.
Why are small- and medium-sized businesses now taking advantage of VoIP systems? In addition to many other benefits, VoIP will save you money. According to Infiniwiz, by switching from a traditional phone service provider to VoIP, business will see savings of up to 50% of the cost of their traditional phone bill.
Other upgraded features that may vary by provider include:
- Unlimited calling
- Transfer calls outside of office
- Automated company directory
- Music on hold
- Virtual receptionist or auto attendant
- Add phones easily as you grow your business
- Call logs
- Call recording
- Caller ID with names, and all of this while still keeping your original business phone number.
You will still be able to enjoy the traditional phone features, often without additional fees, depending on your service provider’s price plan, such as:
- Call forwarding
- Voice Mail
- Unlimited long distance calling
- Call waiting
- Three-way calling
- Speed dial, and more.
Do I need special equipment? For a VoIP system, you need a broadband (high-speed) Internet connection, a computer with VoIP software, a traditional phone with a VoIP adapter, or a VoIP phone, and a service provider.
This blog contributed by Alek Volkov at Infiniwiz: "For more information on how VoIP can benefit your business, contact us today."