Communications are an important part of maintaining an efficient business atmosphere. Instead of the traditional land-lines for telecommunications of the 20th century, technology allows more functionality creating versatility for a wide range of purposes. Video conferencing, mobile business lines and high-bandwidth Internet connections vastly improve communications over traditional methods. When using Vergent, businesses are able to maintain a level of efficiency as humanity marches through the 21st century.
What Makes VoIP a Worthwhile Investment?
Using Voice-over-Internet-Protocol, or VoIP, provides a streamlined and digital method of communication. The technology utilizes digital Internet connections in order to make phone calls which could be inherently faster and clearer when compared to various analog alternatives. As it uses the networking standard for identification, VoIP has more functionality than traditional analog services and is able to adapt to a wind range of electronic devices. There are many benefits to implementing Vergent's VoIP systems for the business infrastructure, but the more prominent features consist of:
• Reducing Costs
• Cost Efficient Scaling
• Integration Capabilities
• Enhanced Mobility
When transitioning to VoIP services offered by Vergent, it's possible businesses can utilize the existing hardware infrastructure. Computers and phone systems that are currently in place can be utilized on the new network implementation. This reduces the upfront costs considerably unless organizations purchase new phone systems and hardware. It may also be possible to save on monthly expenses for telecommunications as Vergent offers package deals that are less expensive than many alternatives.
Cost Efficient Scaling
Instead of purchasing phone lines in bulk that may sit dormant for years on end, Vergent offers the capability of scaling to fit exact business needs. As the organization's environment grows, additional VoIP lines can be added without extensive procedures. This allows a business to pay for what is used and not what lines may be sitting idle. Scalable services include increasing Internet functionality with additional employees or reduced capacities should an organization downsize.
Integration of services and features can lead to increased productivity and less time wasted completing mundane tasks. When using VoIP communications, contact management software can be utilized simultaneously to provide client information upon answering the phone call. Voice mail can be distributed to email accounts as attachments while also being available from any phone whether the employee is on-sight or on vacation.
Business calls can be redirected to personal smartphones allowing for a greater range of mobility. This allows employees to receive incoming calls regardless of where he or she may be as long as there is an active Internet connection. Perfect for businesses that send staff out in the field, this level of mobility has great possibilities including integrating a work-at-home platform.
Hosted Cloud PBX Systems
Vergent offers hosted Cloud solutions for PBX phone systems. This means an organization will benefit from PBX capabilities without the extensive setup or hardware configurations. As the service is hosted on the Cloud, managers are able to log in and make changes regardless of where they are. For instance, a manager is able to address a PBX emergency while sitting on a WiFi-enabled cruise ship on the other side of the world.
Leasing Availability and Benefits
For organizations that don't have the money to invest in purchasing PBX phones, Vergent offers leasing options for low cost alternatives. These options are provides as a per-user license and can be upgraded regularly. Businesses will only pay for the phones that are used, and available lease arrangements allow a selection of phones that are dependent of business needs and personal preferences. Leasing these phones also allows the company to avoid depreciating and obsolete hardware over time since upgrades are available throughout the lifespan of the organization.
Multiple Business Location Integration
Cloud communications allow multiple locations to be connected to the same online infrastructure. For example, a human resource worker in San Francisco is able to dial an internal number to reach a sales representative in New York. This is beneficial as it does not accrue long distance charges as may be seen in alternative communication platforms. Regardless of how many separate locales are connected to the single company entity, VoIP can be used to connect them all.
How SIP Trunking Can Benefit the Business
Session Initiation Protocol, or SIP, is a method to control various media connections for VoIP access and data streaming. It's able to control voice and video streams in unicast or multicast platforms. One of the more alluring aspects of Vergent's use of SIP trunking is the ability to connect a soft trunk to the existing PBX platform. This allows businesses to use an existing PBX network while enjoying the benefits and savings of VoIP access. As existing PBX systems can be considered a costly investment, some business owners relish in the idea of maintaining the current phone hardware system. Using SIP provides greater control over video conferencing applications and streaming. This could enhance the traditional business meeting as clients can be invited to participate even if they're located in another state. As long as the networking equipment can handle the bandwidth of streaming video, calls may be clearly audible and visual without latency complications.
An All-in-One Solution for Networking
Although Vergent offers an incredible amount of features and benefits for online telecommunication, the company offers other networking capabilities as well. Outsourced IT support, WAN network connections, hardware provision and more can optimize the network infrastructure for enhanced efficiency for all employees. With enhanced efficiency comes the reduction of wasted time affecting an organization's budget for the better. For example, outsourced IT professionals are billable only when used as opposed to hiring full time employees that are paid whether a job is done or not. Cloud-based technology offers an incredible amount of benefits and features that standardized telecommunication systems lack. The more efficient an organization becomes, the less money is wasted in man hours and equipment. This directly impacts the overall success of the business as funds could be put towards marketing and other improvement factors. Allow Vergent to develop a plan for improving the overall functionality of the company and benefit from 21st century technology.