As a visitor to our site you may have seen information regarding Magicjack, and if you have looked further you have seen that Magicjack does not score high, with an average 3-star rating out of over 100 different reviews. However, these results may not tell the whole story.
When you consider the fact that magicJack has sold over 10 million units, and that only a hundred or so unhappy customers have posted on our site (which we belive to be the authority review site for voip products), it seems to us at least to indicate that there is a low proportion of unhappy customers. Even though MagicJack is a paid sponsor, we feel the fact that they have sold so many units and have had relatively few negitive reviews per unit sold is worth noting.
The fact of the matter is, magicJack works for the vast majority of their customers at a price that simply cannot be beat. The newest magicJack deal will include a free 6 months of service, and all they’re asking consumers to do is cover the cost of the adapter. Previous problems with uninstalling and having to have the device constantly plugged into an active computer are now a thing of the past, and magicJack is ready to turn over a new leaf.
MagicJack Plus 2014
The newest deal with magicJack will initially cost $49.99 for the device, and includes 6 months of unlimited nationwide calling absolutely free. Subscribers can then upgrade their plans once the service runs out for $19.95 per year for a 5 year agreement. That comes out to $100 for half a decade of service, or only $1.67 monthly. No other VoIP providers can come even close to this cheap of phone service.
Some angry customers were frustrated by the support team at magicJack, especially since it relies on a web chat system instead of having a direct phone line. This is indeed frustrating in the rarity that the device does not work, but this is such an uncommon occurrence that it is almost never an issue. At such a low rate, consumers should expect to run into at least a few hiccups, so this should not be unexpected. Worst case scenario, doing a simple Google search will yield plenty of results for forums and videos ready to help fix the problem. Spending a few hours to research the issue or even waiting around for the overused chat system to respond is worth the time, considering the amount of money you're saving.
Other customers run into issues with the magicJack device itself, and have trouble with the customer service when they try to return the product. Our tip is to avoid the headache and the hassle entirely, and simply purchase a new device. Paying another $49.99 for a new device may seem like a lot at first, but with all the money you'll save from using magicJack in the first place, you could purchase a few of the devices a year and still come out ahead of what you'd pay with traditional phone service. The hazards from consumers (including leaving the device in the hot sun, letting kids play with it, or even letting too much air moisture seep into the device) are numerous and unforseeable, so it's a good thing that magicJack is cheap enough to simply replace.
Despite these uncommon issues, it is clear that magicJack provides an amazing service for the price that they ask for. Don’t be dissuaded by reviews that aren't the best, because magicJack offers the lowest prices for VoIP phone service in the industry. The newest implementation of the magicJack Plus device is capable of WiFi connectivity, doesn’t need to stay plugged into the computer or install anything, and even has upgraded voice, power, and memory features. Make the switch today, and watch the monthly phone bill shrivel away.