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Best IP PBX

The best IP PBX, or Internet Protocol Private Branch exchange, will provide a call routing service that efficiently connects users through different extensions over the Internet at an on-site location. Also known as VoIP PBX, IP PBX phone systems use Internet Protocol to transmit calls.

To find the best IP PBX service provider or consultant who can cater to the commercial demands, a company needs to consider business and infrastructure needs.

 
ip pbx settings

The Benefits of Switching to an IP PBX

First, if a company is switching from a traditional PBX to an IP PBX phone system, then the business needs to decide what types of systems, hardware, and vendors are needed.

An IP PBX system is constructed for companies with at least 20 users, which can work at various on-premise branches. To add new extensions, the best IP PBX phone systems make it easy and simple to expand a company’s business.

Any of the best IP PBX telephony setups with more than two or three lines requires a switching system to effectively allow internal calling and switching between users, as well as provide various phone features.

Perks of Choosing the Best IP PBX

Compared to a traditional PBX, the best IP PBX offers many cost-effective benefits:

  • Easy installation and management
  • Cheap, quality services
  • Better usability, flexibility and control

The main benefit of getting the best IP PBX system is that it provides free calls when made on the same network. If your business network is expanding, your call volumes are increasing or you want to save money, a transition to an IP PBX phone system can also provide significant savings in management.

If you have international clients, an IP PBX can cut down on roaming costs when conducting overseas business. Compared to Skype, an IP PBX phone system offers a reliable and safe network to exchange files, administer confidential calls, and more.

Features of a good IPX

Features of the Best IP PBX

Because a large part of the best IP PBX's function is in a software form, it is relatively inexpensive and easy to add more features—such as conferencing, control of live calls, interactive voice response (IVR) and TTS/ASR (text to speech/automatic speech recognition).

Other features of the best IP PBX phone systems include:

  • Voicemail
  • Dial-by-name directory
  • Shared line appearance
  • Call park & pickup
  • Call queue
  • Intercom & paging
  • Ring group
  • Customizable auto attendant
  • Personal music-on-hold
  • Branch office system

Even more, some of the best IP PBX phone systems offer intelligence features to increase efficiency. Business intelligence involves the collection, analysis and presentation of call data. In addition, these tools can monitor staff’s call behavior.

The best IP PBX phone systems prices start at $1000 and up. Compared to a hosted IP PBX phone system, businesses do not need to pay a per-seat every month for the best IP PBX. If you have over 20 users, an on-site IP PBX will save you money in the long run over a hosted PBX.

The best IP PBX small business telephone systems include features like call forwarding, voicemail, IVR, audio, and video conferencing. But the intercom feature is now mostly restricted, as it is used as a door phone.

For example, TalkSwitch provides affordable IP PBX phone systems for small business with up to 64 phones for an on-site location. The complete phone system costs at least $695 while VoIP phone systems cost $995.

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