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Tierzero Reviews

Tierzero is a Los Angeles-based provider that offers no-hassle business VoIP service through hosted PBX and SIP trunking solutions. The company also provides high-speed business internet services in a number of formats. They have loyally served Los Angeles and Orange Counties with top-notch business communication solutions that make phone and Internet service affordable and easy to use.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
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Avoid at all costs.- Tierzero

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Average: 1 (1 vote)
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Don't be fooled by the 5 star reviews, TierZero is about getting you locked
into a 3 year contract. They will charge you the full amount for 2 years no
matter what happens and then 50% of the third year. If you need reliable
internet, look elsewhere. After a year of subpar and slow internet, I
finally just gave up and paid for 2 years of service I will not use to go
with someone else. They were completely unwilling to work with me on a
settlement at cancellation. They even admitted their service could not
compete with what others were offering me and still was unwilling to work
with me at all. Simply put, this is the worse of the worse and avoid them at
all costs.

They are easy to sign up with but that works for them since you will not be able to leave.
Pretty much everything from speeds to customer service.
No

Tierzero, finally good service from a phone company!

user_review
5
Average: 5 (1 vote)
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Average: 5 (1 vote)
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Average: 5 (1 vote)

We have been operating an online retail business for several years and have recently opened a physical retail store and a separate warehouse for wholesale order fulfillment as well. We really wanted to move into a VoIP system and connect all the locations. We tried several companies with minimal success until we were referred to Tierzero. The line sound quality is truly superior and much better than what we were getting from the other providers we tried. More importantly the hands on customer service we received was really outstanding. There were some initial problems that were quickly resolved and each time we called in for assistance, the level of professionalism and quick resolutions to our issues was something we had not experienced before. We are very pleased with Tierzero and would highly recommend them.

Superior sound quality to other VoIP services we have tried. Excellent customer service.
None
Yes

Amazing Service - Tier Zero

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5
Average: 5 (1 vote)
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Average: 5 (1 vote)
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Average: 5 (1 vote)

I have been using Tier Zero for over a year now, and felt the need to write a review for them since they have an amazing service. Support is great, when the service goes down (which doesn't happen often), they fix it before we even know about it. I have recommended them to many others that are also happy with results.

Great Service, Amazing Sound Quality, Friendly support
None
Yes

IT Tech - Tier Zero

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
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Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Service was installed , I am so glad we did it !. Thanks Tierzero. I will definitely recommend to others. The tech was professional and understanding.

I will say that the quality of service is far superior to some of the other services
None that I can see so far.
Yes

TierZero - Great Deal and Great Service

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
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Average: 5 (1 vote)
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Average: 5 (1 vote)
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Average: 5 (1 vote)
5
Average: 5 (1 vote)

I have nothing but nice things to say about Tierzero. From their friendly sales people, fast installation and friendly support team… they haven’t dropped the ball once.
Stuart Proctor
Proctor Cabling

Fast, easy installation. Friendly and helpful tech support. Great sound quality. Nice phones.
I haven’t run into any yet.
Yes

Tierzero

Los Angeles , CA
United States
1990Year Founded
80%Recommend
5User Reviews

Overall Rating

4.2
4.4
84%
88%
92%
84%
88%

Service Locations

  • United States
VoIP app

The Skinny

Hosted PBX Services

Cloud-based functionality moves complicated phone systems out of the office, reducing the headaches and expenses that come with maintaining an in-house PBX system. Tierzero's hosted PBX replaces your old phone system and gives you access to features like unlimited calling for local and long-distance. Not having to buy or lease equipment also helps to save money.

Tierzero offers customers next-generation telephony with their business VoIP packages. Features include web-based administration, HD voice, mobile phone integration, disaster recovery that automatically forwards to a backup number, and more. Consider the switch to Tierzero's convenient and powerful VoIP service today.

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