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One of the best ways to learn about various VoIP service providers and gain a perspective from the consumer is by visiting forums where candid conversations take place. One very popular VoIP service provider is Vonage. Many people enjoy the benefits of this service, the excellent support and other options available. The Vonage forum is designed so people can ask any question pertaining to VoIP technology and receive helpful answers. Below are just a few samples of the type of questions you will see on the Vonage forum.
· Can telephone numbers be transferred to Vonage?
With Vonage all you need to do is go to the website at www.vonage-forum.com and click on the “Sign up now” link. Once you type in your existing phone number, Vonage will check to see if your specific number is transferable. If your number can be transferred, you just complete the process.
You will also learn on the Vonage forum that to have your phone number transferred you will be required to complete a Letter of Authorization, which is provided as a download on the website. You simply sign the document and fax it back to the number provided with a copy of your most recent phone bill. In about two weeks the transfer will be complete.
· What is the “Refer-a-Friend program?
This is just one way that Vonage can thank you for your business. Simply refer family or friends by providing an e-mail address. Vonage will then send an e-mail to that individual and provide information about the tremendous benefits of Vonage’s VoIP services.
The Vonage forum also explains how you will receive a credit for $40 for every person you refer who signs up for the service but there is more. Additionally the person you refer who signs up for the service also receives a $40 credit. Both credits are applied to the next month’s bill and best of all you can refer as many people as you like.
· Can I change my existing phone number?
Vonage offers a service of changing your phone number through their website. All you do is logon to the web account and choose the option of “Change your phone number” to follow the easy steps.
The Vonage forum further explains that there is a one-time fee of $9.99 plus tax but for this fee you can forward your old phone number to your new number along with a special greeting advising people of the new change. This feature is available for one full week providing you enough time to let everyone know that you have a new number so you do not lose those important business calls. On the Vonage forum you will gain all types of valuable information and see in more detail why Vonage is such as popular choice for business owners.