Business Telephone System

A Business Telephone System combines phones, a PBX, and a voicemail system to help your business use its phones efficiently. Read more about what a business telephone system is.

To give you some practical knowledge, we've included some information below on some of the highest-rated and longest-lived providers. See a more complete business VoIP comparison.​

voice over internet protocol

What is a business telephone system?

As we said earlier, a business telephone system connects the various equipment used by a business into one viable system. Business phone systems have become much easier to implement and use with the use of the computer: PBXs, phones, and voicemail systems are more easy to integrate and are much cheaper to purchase and install.

With the increasing popularity of VoIP technology, most of the equipment associated with the business telephone system has been "placed," virtually into an IP phone or an IP PBX. Most VoIP companies own the equipment to enable a low-cost business telephone system; when you use a system owned by a VoIP company, it is known as a Virtual PBX or a Hosted PBX.

Each phone system has three important parts:

  • At least one PBX
  • At least one phone handset
  • At least one voicemail account

One of the best things about a VoIP-enhanced business telephone system is that it can easily be expanded.

The PBX is the most important (and most expensive) piece of equipment in a business telephone system. Nowadays, most PBXs are a complex computer that can be programmed to route calls in a certain way.

Recent Reviews

net2phone logo
1
Net2Phone

I switched to Net2phone from AT&T about a month ago. I have been very disappointed with the customer service. If I had to do it over, I would...

January 13th, 2017 - jlefton
1
ViaTalk

Customer Service is terrible. The voice quality is very poor and low volume. Try to cancel the service and you will become the enemy. You will get...

January 12th, 2017 - americaneagle

Most Recent Blog Posts

Allworx Verge IP phones and Reach app
Allworx Launches New Line of Mobile-first Business Phon...

As smartphones today play an increasingly important role for business, thanks to its ability to manage communications from anywhere, traditional office telephones have seemed to slowly lose their...

Jan 19, 2017
ShoreTel cloud phone system
ShoreTel Empowers Partners with New Program

Channel partners play a crucial role in the success of vendors in the Voice over Internet Protocol (VoIP) space. They help vendors get faster access to markets without tying up much needed investment...

Jan 19, 2017