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xtanmanx

xtanmanx's picture

Reviews

Reviewed Provider Title Rating Pros Cons Review
Phone.com Phone.com: Best decision ever made for phone service
09/27/2013 - 07:22
Overall:
4.8
Price:
4
Customer Service:
5
Features:
5
Reliability:
5
Sound Quality:
5
Portability, Customization, Utilities They won't give out account information, therefore can only use their programmed services.

I've had Phone.com for 2 years now and have to say that it is the best decision ever made. The user GUI is very simple to understand yet VERY easy to customize...I had a ball creating custom greetings for every single person in my address book! I've NEVER had a service issue with them and my support has ALWAYS been quick and accurate. When my card expired for auto payments, they just automatically put it off until the next billing cycle.
I do wish they would give the account information as I already use a softphone for work and would really like just add a second line instead of having to "purchase" their softphone. But other than that, i have no complaints. I even had need for a 3rd line for a few months and when I cancelled service they did not request the ATA be returned so I factory reset it and used it for Google Voice.
All in all, very worth the money.

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