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xchrisp

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Reviews

Reviewed Provider Title Rating Pros Cons Review
Phone Power Not what I wanted in a company
08/13/2010 - 07:38
Overall:
3.4
Price:
4
Customer Service:
4
Features:
4
Reliability:
1
Sound Quality:
4
Knowledgeable staff. decent sound quality and a good price. Horrible service interruptions. Too much down time.

I ordered Phone Power for a few months.  It seemed like outages would keep happening almost on a daily basis by the time I cancelled my account.  I could never trust the phone to stay working.  Got stuck in an emergency room and couldn't call home as they had another outage.  If they could fix their actual downtime (not what they post) it would be a good company.  Don't try and contact them during an outage,  their webbased communications would shut down before you got to them, and surprisingly their tech support answering machine was full and wouldn't take messages.  Not what I wanted in a company.

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