trader1

don't use them. down time and phone system problems that never stop. I have had problems form the first day. I have had the service now about a year. I am leaving and going to another provider. Some times our fax can take 3 to 6 hours to work. They say it is backed up. ????? what? So that does not work. They were working on my phone 2 months ago and it lost the phone directory. Well to this day they have not been able to fix it. They say it a software problem on their side and will be fixed. It has been 2 months. They are always nice on the phone and try but they just can not fix the problems. I have spent at least 100 hours on the phone with them over the last year taking care of problems. I am done trying to make it work. I will start the process of leaving this week. I hate to leave as it takes a lot of time to set up again with a new company but I hope this will be the last time. I am looking at jive and intermedia. Today I have no contact list and fax is not working. ugg so sick of it