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tjfallon

tjfallon's picture

Reviews

Reviewed Provider Title Rating Pros Cons Review
Mitel MiCloud Connect M5
06/04/2012 - 02:35
Overall:
4.6
Price:
4
Customer Service:
5
Features:
5
Reliability:
4
Sound Quality:
5
The phone services are very good, and the dedicated e-fax lines have been great for our staff! Sometimes it takes awhile for service tickets to be resolved, as well as multiple attempts before the issues are fixed.

I have been very impressed with M5's service and their staff; everyone who I've spoken with at their call center has been so helpful and friendly. When I first came on board with my company last month, we had multiple changes to implement with M5; it took some time and work, but they were very patient and helpful throughout my (many) calls to them. I have really appreciated all their hard work and their wonderful attitude! I would definately recommend this provider!

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