In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
tarheelinca
Reviews
| Reviewed Provider | Title | Rating | Pros | Cons | Review |
|---|---|---|---|---|---|
| GoTo Connect | Jive PBX 08/23/2014 - 02:12 | - easy, web-based admin interface to make changes to account seamlessly - customer service responds quickly, even on weekends | - when making updates to software, notify clients so they can be on the lookout for issues | Jive upgraded its software which resulted in our phones not working properly. I submitted a ticket on Friday evening and Saturday morning there was a Jive professional who worked on the problem for 2 hours as it was quite an iterative process. He was professional throughout the process despite eating into his weekend. Very satisfied. |
