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Jan 01, 2026
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Reviews
| Reviewed Provider | Title | Rating | Pros | Cons | Review |
|---|---|---|---|---|---|
| Mitel MiCloud Connect | M5: High reliability 04/02/2012 - 03:19 | High reliability, great features, and intergration with LoB application for our company, Low administration overhead, very responsive technical support. | As with any managed cloud service, ongoing expenses need to be managed. | We moved to M5 over 5 years ago, from a propritary PBX environement. That proved to have a high CapEx budgeting for ever expanding requirement, and high administration overhead. The M5 managed VoIP eliminates most of all the CapEx and voice communications continuing operations is very smooth. It takes up less than 5% of our monthly time allocated. All issues and requests followed up by their staff until resolution. And with new features such as soft phone apps for mobile communications, for laptops/netbooks/etc. for off site communications, and user controlled follow me commands. |
