close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

rjnrv

rjnrv's picture

Reviews

Reviewed Provider Title Rating Pros Cons Review
8x8 Horrible Customer Service 8x8
06/14/2015 - 05:00
Overall:
2.8
Price:
1
Customer Service:
1
Features:
4
Reliability:
4
Sound Quality:
4
The telephone system does work and sound quality is good if you have blazing fast internet. Very expensive, poor customer service/tech support. Billing statements are a pain to access if available at all.

8x8 customer service is not good, expect bills of $60 per month per line and their billing system is horrible. We ran phones for multiple companies and for over two years have had problems downloading the phone statements. You have to go online and get them, they will not send them to you and over the years, there have at least three times that the statements could not be downloaded for several months at a time. Tech service agreed there was a problem each time, but could not produce a statement.
They have no problem billing your credit card, and with money in hand, it seems as if your problems are not their problems.

Recent Reviews

Jivetel Communications Logo
5
Jivetel Communications

I totally agree with the other reviewer (there's only one other review at this time). I've been using Jivetel for our office for about 8 years now,...

April 16th, 2024 - RobGreenfield
iTalkBB Logo
1
iTalkBB

I signed up for a TV streaming box from iTalkBB a few months ago, which was fine at first. But they recently contacted me out of nowhere and told me...

April 15th, 2024 - Nownow Miao

Most Recent Blog Posts

Everything You Need to Know About TCPA Compliance

In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...

Mar 15, 2024
How Does Outbound IVR Work?
How Does Outbound IVR Work?

Interactive Voice Response (IVR) systems have become an integral part of modern communication strategies for businesses across various industries. While inbound IVR is widely known for its role in...

Mar 15, 2024