RichardBlank

COSTA RICA'S CALL CENTER CEO

Richard Blank is the Chief Executive Officer for Costa Rica's Call Center, a division of Cheyenne Consultants, a company incorporated in Costa Rica. At the beginning of the new millennium, Mr. Blank relocated to Costa Rica to train over 500 employees for one of the larger call centers in Central America. By utilizing his motivational public speaking style backed by tactful and appropriate rhetoric, he has successfully prepared and managed some of the finest telemarketers in the country for the past twelve years. In addition, he has earned the reputation of running a school for telemarketing and is often sought after for private training sessions and consultation. In anticipation of CAFTA, he became a strategic partner of the Pacific Rim Chamber of Commerce, Beverly Hills, California and Solo Telecommunications, Colorado Springs, Colorado to expand Costa Rica's international telecommunications and business appeal. Mr. Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. BPO INDUSTRY CELEBRATES A 10 YEAR ANNIVERSARY FOR COSTA RICA'S CALL CENTER

Reviews

Reviewed Provider	Title	Rating	Pros	Cons	Review
Nextiva	My two years worth of experience with Nextiva.com have been amazing 09/23/2010 - 07:28	Overall: 5 Price: 5 Customer Service: 5 Features: 5 Reliability: 5 Sound Quality: 5	Excellent customer service for a modest price. Reliable connection and quality.	None.	NEXTIVA.COM My two years worth of experience with Nextiva.com have been amazing. Owning and operating a call center is a never ending challenge with employees, results and management. Since I moved my VOIP service to NEXTIVA.COM, the set up and execution process has been stress free while always providing the best in quality and customer service. Their hands on approach gives them an advantage today since many of the larger companies that have decided to save money by using voice automated support and disregard the frustration and wasted hold time of potential and current clients. I would strongly recommend the professional assistance of Zak as your personal account executive and the first class leadership of his sales manager, Dave for ensuring that my call center can fulfill its outbound and inbound telemarketing needs. I have never experienced a team of experts that return emails within minutes and diligently work to resolve all requests with a follow up courtesy call. There may be many choices and options available, but I prefer the mom and pop approach that NEXTIVA.COM offers and I will gladly refer their solid company for all VOIP business and personal needs. Richard Blank CEO Costa Rica’s Call Center

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