remax

I have spent the past 3 months trying to convert from a traditional “on-site” company phone system over to RingCentral. We have been trying to port 30+ phone numbers and it has been nothing but problems. Although my prior phone company is a pain to work with, so far, all the issues seems to stem around RingCentrals poor customer service and inability to assign a single point of contact for our company to work with.
RingCentral seems to be good for a very small company but for an organization with more than 5 or 10 phone lines, I would not recommend them. The “personal” settings for each user can not be “locked” by the account owner nor can company setting preferences be applied to all users as a default. Each line must be manually adjusted, one by one. With as many options and that are available, THIS IS A NIGHTMARE!
If you’re a start-up company you’ll like the features and quality (as long as you have a fast internet connection) but if you’re an existing company looking to get away from an expensive, outdated on-site phone system, look for another option.