R.Boyd

Our company is based in Michigan and provides call center ops with the Fonality Call Center PBXtra.  We roughly average 2500 calls per day that are less than 2 minutes in duration and are processed with an average of 25 CSR on staff.  We selected Fonality based on the small biz model and cost.  We have recently expanded to the Fonality HP Server and only integrated the required T1 lines to the system.  We doubled the CPU/RAM and increased our T1 cunt and added roll over capabilities. 
The Fonality Support Team and Management have been available at all times. We would recommend Fonality to any business that is moving forward with expanding their operations and moving toward a fully supported VOIP solution.