Newbury

I purchased a magic jack 3 years ago for my office fax line. Previously I was paying the local phone company $70 per month for the extra line. I have it set up so the fax line goes into a computer so that I do not have to waste paper and ink printing out unwanted ads.
There is no difference in the quality of faxes received from the previous overcharged phone company. One day the service did go out and it was due to my nonrenewal of the product. They did however continue to support it for 2 months after I was supposed to renew it before cutting it off. I renewed and as soon as the payment was taken the line was back up. Another time the device went out and I contacted the chat line. They quickly responded went through some diagnostics and determined the device was bad. They sent me a new one priority and I had it in 2 days, I just had to pay $5.
I like this product so much I switched out my home phone service from the high priced cable company. I have not had any problems with this at all and it gives caller ID and will take messages and send you an email with a recording of the message if your answering machine does not pick up. I am also looking forward to bringing the device with me when I travel. I have a second home and now can bring my home phone number with me.
I have not experienced one negative in more than 3 years of use. Great product and highly recommend.