When navigating the complex world of B2B software, review and comparison websites are indispensable for both buyers and vendors. These platforms provide a space for users to share experiences, rate...
Meg Jennings
Reviews
| Reviewed Provider | Title | Rating | Pros | Cons | Review |
|---|---|---|---|---|---|
| GoTo Connect | Love, love, LOVE Jive 09/07/2011 - 02:29 | Customer service is top notch! From the sales department to the customer support. The few times I've had updates, questions, or problems Jive Support answers and resolves things immediately. If I have to leave a voicemail for support, someone from Jive gets back to me within 5 minutes. | We've had Jive for about 3 years and I honestly can't think of any cons. | When we decided to change our phone systems to VOIP, we looked into several companies. Jive won out in the competition with flying colors. Our sales rep, Candice, was very educated and passed that knowledge onto us in a friendly, non-forceful way. The number one thing that sold us on Jive was that they hosted everything for us on their end. No heavy equipment had to be installed or anything like that. Updating the phone system is a piece of cake ( like adding or changing an extension to a new user). Customer support is always a phone call away, and they ALWAYS solve my questions or problems within seconds. We have had Jive for over three years, and I couldn't be happier with our choice. Their customer service was the second thing that sold us on Jive, and I must say, it has not decreased from day one. With some companies, you have all the help in the world until you actually become a customer, but that is not the case with Jive. They have kept us happy every step along the way. Love, love, LOVE Jive!!! |




