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longtimeuser

longtimeuser's picture

Reviews

Reviewed Provider Title Rating Pros Cons Review
RingCentral Unreliable and expensive
07/02/2012 - 06:44
Overall:
2.4
Price:
1
Customer Service:
3
Features:
4
Reliability:
1
Sound Quality:
3
Lots of features, good system, good customer support Increased pricing by 80% as of 08-01-2012. Overpriced and unreliable. All the good features mean nothing when the system doesn't work. They have had system failures monthly which last 1-6 hours. Yes, that means you can't get or make any calls during this period of time. Also, many of their features have software issues and don't work.

I have been with Ring Central 2+ years, they are growing too fast and they are getting sloppy in the service. I don't recommend them and I will be looking for a new VOIP company to switch too.

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