When navigating the complex world of B2B software, review and comparison websites are indispensable for both buyers and vendors. These platforms provide a space for users to share experiences, rate...
Jan 01, 2026
keithf3118
Reviews
| Reviewed Provider | Title | Rating | Pros | Cons | Review |
|---|---|---|---|---|---|
| Phone.com | Phone.com: I fired them! 01/28/2012 - 02:04 | Great experience when ordering and setting up. | Customer service can do nothing to fix things. | I ordered phone.com based on the reviews. Everything went well until there was a problem that needed to be resolved. The ATA that phone.com sent had a problem and it was not able to make my analog phone ring properly. After nearly 2 weeks of dealing with customer support, I gave them a choice. Either send me a new ATA or I will terminate service. The customer support person insisted that more troubleshooting needed to be done before they could replace the ATA. I again told them that I would only accept a new ATA as a solution. Even after the ultimatum the customer service person stuck to the original position that they would not replace the ATA. |
