close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

jparro

jparro's picture

Reviews

Reviewed Provider Title Rating Pros Cons Review
Nextiva Nextiva: Best Customer Service
02/12/2012 - 04:51
Overall:
4.6
Price:
5
Customer Service:
5
Features:
3
Reliability:
5
Sound Quality:
5
Customer service is by far the best of any VOIP provider that I have used. They are knowledgeable, responsive...and they speak ENGLISH! Yes, they are located here in the US! Sounds quality is very good and their platform is VERY flexible, I can do things unthinkable before. With a platform so flexible, it comes at somewhat of a cost. It is complex and complicated and at times, making changes requires you to call and update configuration files instead of having those files update automatically. A minor inconvenience.

I have been using Nextiva services for over two years.  I really like the sounds quality and pricing.  More importantly though, is when things go wrong, their customer service group is very knowlegeable, patient and responsive.  I have dealt with other VoIP providers and nothing compares to the professionalism and expertise of Nextiva's support staff.  And, they reside here in the US...yes, American jobs!  Their platform is feature rich and there isn't add on costs for the add on features.  I have 20 phones, 5 automated attendants and use advanced features, all for the same basic price.  I have to say that after expierencing three other VoIP providers, my BEST experience and excellent pricing is with Nextiva.

Recent Reviews

WaveStreet Logo
5
WaveStreet

WaveStreet VOiP has been fantastic for both of our offices here on the Monterey Bay. The service is reliable and crystal clear, which is essential...

September 24th, 2025 - MD
WaveStreet Logo
5
WaveStreet

As a small business, its important to determine the value in the vendors we use. Switching from Comcast to WaveStreet was one of the best decisions...

September 10th, 2025 - ClearViewBayArea

Most Recent Blog Posts

Top 10 Best B2B Software Review Sites for Software Buyers and Vendors
Top 10 Best B2B Software Review Sites for Software Buye...

When navigating the complex world of B2B software, review and comparison websites are indispensable for both buyers and vendors. These platforms provide a space for users to share experiences, rate...

Jan 01, 2026
voice over internet protocol phone on notepad
Competitors to Vonage in 2026

In its infancy, there were only a few providers and household names in the Voice over Internet Protocol (VoIP) industry. VoIP was introduced in 1995 with a company called VocalTec and their product...

Jun 12, 2024