John Erickson

Everything is state in the "Cons" section. People may think it's okay if they have a cell phone as a backup, because just maybe they can use MJ sometimes. It cannot be counted on in an emergency since it does not work consistantly. I have seen other VOIP with better reviews. This product should not even be on the market. For some reason, the BBB says they are okay, because I think MJ tells them they have customer service. The real key is, do they resolve problems, and they don't.
I can't call certain numbers. It leaves me stranded without a way to talk to my family back east. I have no cell phone back up. I rely on e-mail to contact people because MJ does not work. They've had me unplug it, give me links for upgrades, add on other MJ numbers and jump thru many hoops to change things on my computer to see if it will help and it never does. I have had this sevice for many years since I never really needed it due to having a cell phone. To count on it as a normal phone is impossible. As cheap as it is, if it doesn't work, it's not cheap at all. I'm so glad I didn't renew it for 5 years which was less than doing it year by year, because I plan to research another VOIP product and get MJ off of my computer. I don't even want to wait until the service is up, I can't. I can't talk to anyone. This product is a scam. It doesn't work. Anyone that says it does must be employees for the company.
I was told if I got a laptop, it would not work. Well, it's not working now and I have a desktop computer. I don't know what's up with the BBB. This product needs to be pulled from the market.