When navigating the complex world of B2B software, review and comparison websites are indispensable for both buyers and vendors. These platforms provide a space for users to share experiences, rate...
Jan 01, 2026
joekatt
Reviews
| Reviewed Provider | Title | Rating | Pros | Cons | Review |
|---|---|---|---|---|---|
| Phone.com | Phone.com Terrible for Business 10/22/2011 - 04:50 | Good price, easy set up. | Terrible customer service and problem resolution. No one even around to help with tech issues if you work on the weekend. | Absolutely terrible for a business. Outages are common, and God forbid it happens on a weekend you can't get anyone to help. There recently was an outage, and their tech people said they fixed it, but it wasn't fixed. Customer service people didn't believe me that there was still a problem. When I tried to escalate the issue becuase my business couldn't operate until the issue was fixed, I got passed to 3 different cust srvce agents who would not escalate the issue. 2 days and $10,000 in lost revenue later I am still waiting for help! DO NOT USE THEM IF YOUR BUSINESS DEPENDS ON YOUR PHONE/FAX SERVICE! |
