JackMiller

Jive's customer support goes far beyond expectations. I recently had a very complicated task that I was trying to achieve. I was immediately able to speak with someone and instead of just answering my questions I was told, "There is a much more efficient way to do what you want, if you would like I can reprogram your system and also test it from here on our end to make sure it works." Umm... Okay!! And then I received a follow-up email with the technicians direct number which closed with, "Please call directly, any time."