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DocLove

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Reviews

Reviewed Provider Title Rating Pros Cons Review
magicJack MagicJack a Technician's Dream
04/12/2013 - 07:53
Overall:
4.6
Price:
5
Customer Service:
3
Features:
5
Reliability:
5
Sound Quality:
5
Works as claimed by MagicJack. No negative issues for educated consumers. "MJ+" is especially functional. MagicJack provides all necessary details of the system requirements. Most international calls are of high quality too (except maybe third world countries due to low quality phone systems). Customer service is not particularly helpful or insightful.

EDUCATION: I didn't like the fact that a non-technical consumers (with little or no understanding of "Voice Operated Transmit" (VOX) and/or tight wad consumers (not willing to purchase decent internet service and/or a satellite phone system) are led to believe that this is a plug and play system.
Consumers NEED TO KNOW that they must have a reliable high speed internet service IF they are, also, using their ISP (Internet Service Provider) for online gaming, streaming movies, have more than one computer connected online, and/or use a cheap low speed router or modem. Why? Because IF you have to wait for downloads on your current or previous system, then even MagicJack will suffer.
MOREOVER, MagicJack needs a reliable power supply; especially IF they are hooking MJ to a hardwired whole house phone system. You cannot connect to your house phone wiring IF you have the old style ringer telephones (These old style ringers need about 70volts DC or more to ring), as it will destroy your power supply (especially MJ+). You can use an electronic telephone system with whole house wiring, but you MUST disconnect the AT&T or previous standard phone service providers telephone lines from your house before you can connect MJ to your house wiring.
Choppy Sound is caused by too much and/or too loud background noise, which can be caused by loud children, a loud party, loud TV, loud music, and/or loud radio; and can, also, be cause by turning up the microphone volume control, which causes "White Noise" to interfere with the transmit switching. You see IF consumers knew that MagicJack works more like VOX radio transmitter than a two way transmit and receive phone system like a General Telephone System. This means that IF your MagicJack senses NOISE then it will try to TRANSMIT that noise; thus causing the chatting parties to "Break Up" or have a choppy conversation. Only ONE should talk at a time for best service.
Consumer need to realize that a good quality 2amp USB power supply for MJ+, a high quality and reliable high speed internet service, and turing down or muting background noise will clear-up more than 90% of consumer problems.

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