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Reviews

Reviewed Provider Title Rating Pros Cons Review
8x8 Absolutely not!
05/20/2015 - 17:06
Overall:
2
Price:
2
Customer Service:
1
Features:
2
Reliability:
1
Sound Quality:
3
Price was better than landlines. Sound quality progressively got worse.

Initial phone rates were great and so was the quality for the first year. Everything got progressively worse. I got new phones, new modems that were specially made for 8x8 that did absolutely nothing. Phone bills doubled in about 6 months. Phone calls would fade in and out and I would miss whole parts of the conversations. Features on the phone like the auto attendants would just come off for no reason as would the greetings. I would get voicemails at 7 am that said they were left at 5 pm that evening and nobody could figure out how to fix it?? I was with these people for 5 years and I called to drop a couple extensions and they said I had to give them 30 days notice. When I wanted to drop one of my numbers, that I'd had for years, I was told I had an Early Termination Fee?? I didn't sign a contract with them. They said because they posted it on their website it was the contract. I would warn anybody against signing up with these scammers!!

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