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CEOJoe1500

CEOJoe1500's picture

Reviews

Reviewed Provider Title Rating Pros Cons Review
iCore Networks You'd be a fool to choose Icore
03/07/2012 - 04:40
Overall:
1.2
Price:
1
Customer Service:
1
Features:
2
Reliability:
1
Sound Quality:
1
Awful customer service Deceitful Sales staff Poor practices supported by upper management

If it's not too late to avoid Icore - run while you can!!   A list of issues we experienced with Icore:
Icore sales rep promised reliable service and great value, making a strong business case, yet did not deliver on promises.
Refused to change number transfer date, forcing us to transfer numbers before our movers could move our office to a new location.  
Multiple outages with zero support for days.    
We were threatened with service interruption before our new service was even installed, then treated rudely on the phone.
Escalated issues to the company's CEO, who claimed he would solve our issues, yet never did.  
Problems remain unresolved after months.     

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