afoxland

We have experienced almost constant technical and billing glitches with Phone.com. We found out (fortunately through a non life-threatening situation) that 911 did not work on our Phone.com phone. That took about a week to fix -- too long. After we fixed being able to dial through to 911, it took another week to make sure that 911 showed the correct address for our phone. We get constant comments from people trying to call our home phone that they could not get through. They get weird voicemail recordings, beeps and other strange technical manifestations. Phone.com would straighten these things out, but the inconvenience of constant onslaught of problems was beyond frustrating. Phone.com also continually billed us over $68/month for a package that was supposed to cost about $23/month. I would contact them and complain, they would apologize and say they fixed it, but the overcharge would show on my next month's credit card bill. The big savings isn't worth the frustration.